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Description
The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.
Description
Streamline Your Booking Process. Introducing the ultimate automation solution tailored specifically for the short-term rental sector. Automata handles every aspect of guest bookings, allowing you to concentrate on expanding your rental business. Enhance the guest experience and elevate your status to a vacation rental super host while gaining extra time for other priorities. As a component of the Tokeet suite, Automata ensures that guests receive pertinent information at the right moment and in their preferred language. Keep both guests and staff well-informed and engaged throughout the entire guest journey, from inquiry to checkout, with seamless automated support at every step. Engage with your guests or team through email, SMS, or push notifications, ensuring that everyone stays updated on any modifications to booking details. Additionally, when a guest responds to your SMS or email, their reply is automatically archived within their Tokeet message thread, streamlining your communication process even further. This level of automation not only improves operational efficiency but also significantly enhances overall guest satisfaction.
API Access
Has API
API Access
Has API
Integrations
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mailchimp
Mews
MyHMS
ResortSuite PMS
Integrations
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mailchimp
Mews
MyHMS
ResortSuite PMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Akia
Founded
2018
Country
United States
Website
www.akia.com/solutions/guest-experience
Vendor Details
Company Name
Tokeet
Founded
2015
Country
Canada
Website
www.useautomata.com
Product Features
Product Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
