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Description
Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era.
Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.
Description
Repro is a platform designed for customer engagement that utilizes customer data to facilitate meaningful communication through various channels, including email, push notifications, and web and in-app pop-ups. In today's landscape, data is often dispersed between physical and digital environments. Many communication strategies simply send out generic emails and notifications. However, Repro integrates diverse data sources to transform one-time buyers into loyal customers by delivering optimal messages tailored to their specific journeys across different platforms. This includes personalized communications through push notifications, in-app messages, and the app's user interface. For website visitors, it provides the opportunity to showcase banners at the most effective moments based on customer attributes and behaviors, promoting campaign details while also reminding users about abandoned carts. Moreover, the insights gained from website interactions can enhance email marketing efforts. Our research focused on the actual usage patterns of companies that have adopted these app and web service tools. By understanding these patterns, businesses can refine their engagement strategies for even greater effectiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Amazon Web Services (AWS)
Yes
Applicaster
Yes
Canopy
Yes
Customer.io
Yes
Fydelia
Yes
Google Analytics
Yes
Ketch
Yes
Microsoft Azure
Yes
Mok
Yes
Integrations
Salesforce
Yes
Amazon Web Services (AWS)
No
Applicaster
No
Canopy
No
Customer.io
No
Fydelia
No
Google Analytics
No
Ketch
No
Microsoft Azure
No
Mok
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Airship
Founded
2009
Country
United States
Website
www.airship.com
Vendor Details
Company Name
Repro
Founded
2014
Country
Japan
Website
repro.io
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
No
Text-to-Win
No
Push Notifications
A/B Testing
Yes
Analytics
Yes
Campaign Segmentation
Yes
Contextual Targeting
Yes
Device Targeting
No
Expiry Notifications
Yes
Geo Targeting
No
Mobile Notifications
Yes
Notification Scheduling
Yes
Visual Notifications
Yes
Web Notifications
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
No
Campaign Segmentation
No
Content Analytics
No
Contextual Targeting
No
Customer Profiles
No
Experience Management
No
Recommendation Engine
No
Website Personalization
No
Push Notifications
A/B Testing
No
Analytics
No
Campaign Segmentation
No
Contextual Targeting
No
Device Targeting
No
Expiry Notifications
No
Geo Targeting
No
Mobile Notifications
No
Notification Scheduling
No
Visual Notifications
No
Web Notifications
No
