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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Airship serves as an all-in-one customer engagement solution that empowers users to design, automate, and enhance tailored messaging through various channels, including push notifications, in-app communications, SMS, email, and mobile wallets. This platform features sophisticated segmentation capabilities and real-time audience development driven by user actions and preferences, complemented by user-friendly Campaign and Journey builders to facilitate cross-channel management. Equipped with integrated AB testing, insightful analytics dashboards, and predictive AI tools, it enables users to evaluate engagement levels, predict results, and autonomously adjust campaigns for improved retention and conversions. Additionally, Airship's SDKs and APIs offer support for rich media, deep linking, and dynamic content, ensuring that users receive relevant experiences, while its consent management system and data encryption maintain adherence to privacy standards. Whether you're looking for lifecycle messaging, transactional notifications, or strategies to re-engage users, Airship delivers comprehensive tools to connect with users throughout every phase of their journey, ultimately enhancing overall user satisfaction and loyalty.

Description

TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Playable

Integrations

Playable

Pricing Details

$204.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Airship

Founded

2002

Country

United Kingdom

Website

airship.co.uk

Vendor Details

Company Name

TRACK Hospitality Software

Founded

2009

Country

United States

Website

www.trackhs.com

Product Features

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

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