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Description
AimeReception is a cutting-edge software that serves as a virtual receptionist, capable of generating avatars that can see, listen, comprehend, and converse with users. This technology harnesses advanced artificial intelligence to create lifelike virtual humans. By automating a variety of reception desk duties such as greeting guests, directing them to meeting rooms, and providing information about the premises, AimeReception enhances office efficiency. It has the ability to recognize customer faces, ensuring that visitors are accurately escorted to their intended destinations. Acting as an efficient virtual office assistant, it streamlines everyday reception tasks and can connect users to an administrator when necessary. Additionally, it continuously improves its knowledge base and intelligence. The software employs a range of technologies including object recognition, semantic segmentation, face and gender/age recognition, optical character recognition (OCR), image retrieval, and predictive analytics based on visual data. Moreover, it utilizes natural language processing techniques such as tokenization, part-of-speech tagging, keyword extraction, synonym and antonym detection, and various forms of information extraction to enhance user interactions. By integrating these advanced features, AimeReception not only simplifies reception tasks but also provides a more engaging and interactive experience for users.
Description
Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aimesoft
Founded
2018
Country
United States
Website
www.aimesoft.com/aimereception.html
Vendor Details
Company Name
AnswerFirst
Country
United States
Website
answerfirst.com/virtual-receptionist/
