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Description
Introducing a contemporary ticketing and marketplace solution designed specifically for fans and enhancing their overall experience. This platform goes beyond mere moments, as Smart Tickets ensure protection against fraud, ensuring that tickets reach actual fans rather than automated bots, and guaranteeing they remain unique and at face value. Everything required to enjoy your event, showcase your collectibles, or gain access to exclusive experiences is conveniently available on your device. That's right—when using the Aijia platform, you won’t encounter any booking fees for events. Aijia tickets also come with added features, such as opportunities for meet & greets and post-show NFT collectibles that you can showcase or sell within our marketplace. Additionally, you have the chance to earn continuously from NFT collectible sales on the secondary market, providing your most dedicated fans with new ways to engage. This approach not only rewards fans but also enriches their experience significantly, allowing them to enjoy zero ticket fees while always receiving the original ticket price. Furthermore, pricing and unique in-event experiences are seamlessly integrated into specific tickets for a personalized touch. Ultimately, this platform represents a revolutionary shift in how fans interact with events and collectibles.
Description
Transform customer support into a seamless experience directly from your WordPress site. Every action taken on each ticket is meticulously recorded, giving you total oversight! Automate email notifications for six crucial events, such as when a new ticket is created or when a ticket receives a response. You have full authority over all text and graphics displayed. Enhance your email capabilities and event tracking through our premium add-ons. Assign tickets to the support agent with the fewest open cases to optimize workload. Utilize our smart-agent add-on for advanced ticket management and routing. Customize your ticket forms by adding unique fields, with 13 different field types available – the highest among helpdesk plugins! For even greater functionality, consider our premium custom-fields add-on. Seamlessly integrate complex logic and dynamic forms using the Gravity Forms bridge. What’s a ticket without the ability for clients to attach documents? The system supports multiple file attachments per ticket, even in the free version, ensuring all necessary information can be shared effortlessly. Additionally, this feature enhances communication and makes problem resolution quicker and more efficient.
API Access
Has API
API Access
Has API
Integrations
Groundhogg
WordPress
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$149 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aijia
Website
aijia.fan/
Vendor Details
Company Name
Structured Markets Group
Country
Canada
Website
getawesomesupport.com
Product Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
