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support

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Description

The shopping experiences and expectations of your customers are in a constant state of flux. Modern consumers demand that the products they seek are readily available on shelves, that websites and applications provide consistently accurate information, and that they receive top-notch service and security, whether they are shopping in person or online. As data pours in from various sources, coupled with staffing shortages and limited time to analyze operational workflows, you require an analytical solution that reveals opportunities for smart operations and profit optimization. Agilence stands out as the premier provider of loss prevention analytics tailored for the retail, grocery, and restaurant sectors, addressing not just conventional theft and fraud but also striving to minimize shrinkage and enhance profit margins throughout your enterprise. Our approach involves the integration of diverse data types—encompassing sales, customer interactions, online activities, product details, and more—to provide actionable insights that enhance your operational performance. By leveraging these insights, businesses can stay ahead of the competition and meet the ever-changing demands of their customers more effectively.

Description

FoxMetrics addresses the difficulties posed by disconnected systems and products by effectively capturing, storing, and utilizing data generated from various sources, including web and mobile platforms, to enhance the value derived from customer behavior insights. By enabling businesses to collect, enrich, and analyze their web visitor activities, FoxMetrics simplifies the reporting process for sessions, users, page views, custom events, and other important metrics. This solution enhances return on investment by allowing companies to assess and determine the most successful marketing strategies and campaigns, thereby boosting conversions and sales across diverse channels. The primary obstacle is not the absence of data, but rather the challenge of swiftly extracting significant and actionable insights from it. Additionally, FoxMetrics provides restaurants with the tools necessary to gather and evaluate data from various sources, such as their website visitors, ordering systems, loyalty programs, delivery services, and location/map applications, effectively bridging the gap between online and offline data collection. This comprehensive approach ensures that businesses can make informed decisions based on a holistic view of their customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Campaign Monitor
Mailchimp
Salesforce
Shopify

Integrations

Adobe Marketo Engage
Campaign Monitor
Mailchimp
Salesforce
Shopify

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Agilence

Founded

2006

Country

United States

Website

www.agilenceinc.com/platform

Vendor Details

Company Name

FoxMetrics

Founded

2010

Country

United States

Website

www.foxmetrics.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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