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Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
Description
EmAGI serves as a cloud-based platform designed for the creation and management of AI digital employees tailored for business teams. Each virtual agent is set up for specific roles or projects, functions within its own isolated environment, and utilizes persistent memory to keep track of the company's context during interactions. Users can delegate tasks via various channels, including Telegram, website chat, or Nextcloud Talk, while agents are equipped to utilize a browser, various software applications, documents, voice tools, and linked AI models to execute their assignments. The platform facilitates simultaneous tasks and allows for the scheduling of operations, with control granted to owners over access to the agents' memory and available tools. Applications of EmAGI span across various domains such as business operations, customer interaction, research, document creation, sales assistance, and software development. The Standard subscription begins at $350 per month and includes access to one agent, with customers incurring additional fees for their personal AI subscriptions. Users have the option to request more agents and increased server capacity on a monthly basis, and the platform also features a marketplace for sourcing agents to meet diverse needs. Overall, EmAGI provides a comprehensive solution for enhancing productivity and streamlining workflows within organizations.
API Access
Has API
No
API Access
Has API
No
Integrations
Agentforce Vibes
Yes
Aircall
Yes
Aurascape
Yes
ChatGPT
No
ClickLearn
Yes
DeepSeek
No
FirstHelm
Yes
Koa
Yes
Model Context Protocol (MCP)
Yes
Nextcloud Talk
No
Integrations
Agentforce Vibes
No
Aircall
No
Aurascape
No
ChatGPT
Yes
ClickLearn
No
DeepSeek
Yes
FirstHelm
No
Koa
No
Model Context Protocol (MCP)
No
Nextcloud Talk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$350/month
Standard is $350/month per account and includes one AI employee; the customer pays separately for their AI subscription. Standard and Assisted accounts can add agents for $15/month each, up to five before a capacity upgrade; a capacity upgrade is $30/month. Assisted is $500/month. VIP is $1,000/month and includes 50 agents with no per-agent fee; $15/month applies beyond 50. Monthly billing renews automatically until canceled.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Vendor Details
Company Name
EmAGI
Website
emagi.ai
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No