Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Navigating business-to-consumer (B2C) texting can quickly become complex without the right partner, but TruReach Deliver Aerialink makes it easy by streamlining business texting services and allowing for extensive customization. This innovative platform ushers in a new era of consumer engagement that is not only straightforward but also secure and seamless. With iconectiv's TruReach Deliver Aerialink, users enjoy unmatched simplicity and a wide range of options tailored to their needs. A dedicated team of messaging specialists is on hand to provide thorough support and to design solutions that align perfectly with your business requirements. You can easily engage with various messaging formats, such as SMS and MMS, while also choosing to send messages from landline, wireless, toll-free, or shortcode numbers. Furthermore, you can utilize our Conversations SaaS messaging application to manage B2C texts efficiently, or you can present it under your brand to create a new revenue stream for your business. This flexibility not only enhances communication but also fosters stronger connections with your customers, ensuring that every interaction is meaningful.

Description

Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team. Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin. Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Webex
Clio
Microsoft Teams

Integrations

Cisco Webex
Clio
Microsoft Teams

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$14.99
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

iconectiv

Founded

1984

Country

United States

Website

www.aerialink.com

Vendor Details

Company Name

Falkon Systems

Founded

2021

Country

United States

Website

www.falkonsms.com

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives

Falkon Chat Reviews

Falkon Chat

Falkon Systems
Business Texting Reviews

Business Texting

TextBetter