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Average Ratings 16 Ratings

Total
ease
features
design
support

Description

AdroitVault serves as a SaaS solution for enterprises seeking to incorporate AI functionalities on their websites without the necessity of developing their own technological infrastructure. Our AI chatbot, Adroit, can be easily integrated through a simple line of code; it requires you to connect your existing resources—such as web pages, PDFs, FAQs, or product information in a CSV format—allowing the bot to provide round-the-clock assistance to visitors based on authentic business data. Users can engage with your catalog through chat, submit their contact information for potential follow-ups, and your team has the capability to step in and manage any interaction directly from the inbox when human intervention is required. Additionally, we provide Vault, a project-specific document storage solution featuring full-text search capabilities for teams seeking a consolidated space for their files and AI-enhanced support. Adroit comes equipped with version-controlled AI instructions, conversation analytics, and access via REST API and WebSocket, along with support for webhooks and Meta (Facebook/Instagram) integration. Our pricing model is credit-based, beginning with a free plan, and offering a Pro tier starting at €9.99 per month, making it accessible for various business sizes and needs.

Description

Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally. Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard. Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents. Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging. Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding. Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial. Key Features: • Live Chat (widget and social media integrations) • Help Desk (all communication in one dashboard) • Chatbot (automation for common use cases such as customer help and lead generation) • AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro) • Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more) Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

ActiveCampaign
BigCommerce
Brevo
Drupal
Ecwid
HubSpot CRM
Kommo
Mailchimp
Mobinyze
Morphic
Nimble
Omnisend
Pipedrive
SuiteMaster
VipeCloud
WhatsApp
WooCommerce
WordPress
Wufoo
Zapier

Integrations

ActiveCampaign
BigCommerce
Brevo
Drupal
Ecwid
HubSpot CRM
Kommo
Mailchimp
Mobinyze
Morphic
Nimble
Omnisend
Pipedrive
SuiteMaster
VipeCloud
WhatsApp
WooCommerce
WordPress
Wufoo
Zapier

Pricing Details

$10/month
Free Trial
Free Version

Pricing Details

$0
Free 7-day trial of all plans. No credit card required.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AdroitVault

Founded

2025

Country

Bulgaria

Website

adroitvault.app

Vendor Details

Company Name

Tidio

Founded

2013

Country

United States

Website

www.tidio.com

Product Features

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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