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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Adore Infotech has developed a comprehensive and current VoIP Billing System that features an insightful VoIP Billing and Customer Management framework tailored for clients. Renowned as a leading VoIP Software Provider, Adore offers optimal solutions along with swift technical assistance, ensuring the most effective infrastructure for managing payments, expenses, rates, and call billing. The innovative user management software modality is designed to facilitate structured billing, employing reliable cost arrangements to enhance operational efficiency. This system is exceptionally advantageous for communications, enabling the expansion of network capabilities and effectively managing billing rates and call invoices, while accommodating various payment gateways. Telecom service providers can easily acquire, deploy, and promptly bill for their voice calling services using this advanced VoIP Billing System. It proves to be convenient for managing an unlimited number of customers, seamlessly integrating both prepaid and postpaid user options. Furthermore, the system's flexibility allows businesses to adapt to changing market demands and customer preferences.

Description

A 50% decrease in high bill inquiries has led to improved customer satisfaction. By proactively identifying cases that may lead to customer support needs, companies can preemptively address concerns. Implementing straightforward, timely, and actionable notifications offers a sophisticated method to engage with customers proactively, which helps lower the number of incoming calls. Providing tailored, proactive explanations for those who experience unexpectedly high bills prepares customers for potential changes in their energy usage patterns. Additionally, notifying customers about upcoming seasonal transitions and offering energy-saving suggestions can further enhance their experience. Integration with Google Home and Amazon Echo allows for personalized insights, enabling customers to inquire about billing, outages, itemization of appliances, bill forecasts, utility programs, and much more. Call center representatives often face challenges when addressing bill-related inquiries, which can lead to expensive escalations and unnecessary truck rolls. The Bidgely Bill Analyzer, an AI-driven tool for customer service representatives, equips agents with detailed appliance-level usage data for each customer, enhancing their ability to resolve issues effectively. In doing so, it not only streamlines the support process but also fosters a more informed and satisfied customer base.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Itron Enterprise Meter Data Management

Integrations

Itron Enterprise Meter Data Management

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Adore Infotech

Founded

2004

Country

India

Website

www.adoreinfotech.com/voip-billing.html

Vendor Details

Company Name

Bidgely

Country

United States

Website

www.bidgely.com

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Alternatives

Alternatives

VOIP Billing Solutions Reviews

VOIP Billing Solutions

Telefone Media
NEON Reviews

NEON

NEON Soft