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Description
Enable your entire team to maintain close connections with customers by facilitating the creation of products that truly resonate with them. You dedicate substantial time engaging with customers over the phone, ensuring that each moment is utilized effectively. Monitor every follow-up to guarantee that nothing slips through the cracks. Analyze both speaker dynamics and sentiment to refine your sales pitch. The automatic extraction of feedback helps identify patterns across various calls. You can upload call scripts to monitor responses to key questions. Highlight and share significant moments from calls for easy access. Relay product feedback directly sourced from customer conversations. Clarity enhances your Linear tickets by providing essential customer context. After each call, send notes and highlights to Slack to keep your team aligned. Clarity efficiently captures requests, pain points, and other vital information. Every piece of feedback from customers is tracked to ensure no opportunity is missed. Feedback is compiled into observable trends, allowing for the identification of potential opportunities. Additionally, insights are gathered from multiple conversations rather than just isolated calls, leading to a more comprehensive understanding of customer needs. By fostering this approach, your team can adapt and respond more effectively to evolving customer demands.
Description
UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive.
Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.
API Access
Has API
API Access
Has API
Integrations
Adobe Marketo Engage
Azure DevOps Server
BOSCO
Blotout
Causal
Fivetran
Flow XO
Google Meet
HubSpot Customer Platform
Ikigai
Integrations
Adobe Marketo Engage
Azure DevOps Server
BOSCO
Blotout
Causal
Fivetran
Flow XO
Google Meet
HubSpot Customer Platform
Ikigai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clarity
Website
www.adoptclarity.com
Vendor Details
Company Name
UserVoice
Founded
2008
Country
United States
Website
www.uservoice.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
