Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Corporations and mid-sized enterprises effectively execute their IT initiatives using managed cloud services. With extensive experience and a base in Germany, we guide you toward a successful transition to the cloud. Adhering to the EU GDPR, we ensure your data protection requirements are met through tailored agreements and comprehensive security audits. Our cloud services are designed with a modular approach, allowing us to assist you in implementing your cloud strategy, selecting the right platform, and managing your cloud infrastructures while optimizing the performance of your IT teams. Depending on your specific requirements, our IT experts can handle entire subject areas or particular responsibilities based on your preferences. At Adacor, we provide cutting-edge cloud solutions tailored to various industries. For specialized sectors such as automotive, banking and fintech, energy and utilities, as well as digital agencies, we present a complete suite of customized solutions that cater to your unique operational needs. By partnering with us, you can leverage our expertise to enhance your cloud capabilities significantly.
Description
Engage with your customers through various channels, including phone, chat, email, and social media, while ensuring seamless transitions between them to avoid interruptions. Simplify the experience for your clientele by providing an intuitive user interface, which fosters efficiency and high acceptance among service teams. Enjoy the flexibility to utilize the solution anywhere and adapt its scale according to your requirements. Select from three tailored packages that cater to your specific needs and take advantage of rapid deployment and easy adjustments with minimal training necessary. Rely on superior call quality and the assurance of using a dependable public cloud that is entirely managed by a German data center and cloud provider. Look forward to consistent enhancements and the introduction of new features, guaranteeing that your service remains current. This solution is ideal for small and expanding teams, as well as for teams of 10 or more seeking to boost their performance. Additionally, it is well-suited for medium and large teams that have complex technical demands, ensuring that every organization can find its perfect fit. No matter the size of your team, this system is designed to adapt and grow with you.
API Access
Has API
API Access
Has API
Integrations
Confluence
Damovo UCC
Jira
Kubernetes
Microsoft Azure
Mitel Teamwork
NTT Cloud Communications
Integrations
Confluence
Damovo UCC
Jira
Kubernetes
Microsoft Azure
Mitel Teamwork
NTT Cloud Communications
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Adacor
Founded
2003
Country
Germany
Website
www.adacor.com
Vendor Details
Company Name
Sikom
Country
Germany
Website
sikom.de/neues-produkt-sikom-cloudone/
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics