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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Corporations and mid-sized enterprises effectively execute their IT initiatives using managed cloud services. With extensive experience and a base in Germany, we guide you toward a successful transition to the cloud. Adhering to the EU GDPR, we ensure your data protection requirements are met through tailored agreements and comprehensive security audits. Our cloud services are designed with a modular approach, allowing us to assist you in implementing your cloud strategy, selecting the right platform, and managing your cloud infrastructures while optimizing the performance of your IT teams. Depending on your specific requirements, our IT experts can handle entire subject areas or particular responsibilities based on your preferences. At Adacor, we provide cutting-edge cloud solutions tailored to various industries. For specialized sectors such as automotive, banking and fintech, energy and utilities, as well as digital agencies, we present a complete suite of customized solutions that cater to your unique operational needs. By partnering with us, you can leverage our expertise to enhance your cloud capabilities significantly.

Description

Engage with your customers through various channels, including phone, chat, email, and social media, while ensuring seamless transitions between them to avoid interruptions. Simplify the experience for your clientele by providing an intuitive user interface, which fosters efficiency and high acceptance among service teams. Enjoy the flexibility to utilize the solution anywhere and adapt its scale according to your requirements. Select from three tailored packages that cater to your specific needs and take advantage of rapid deployment and easy adjustments with minimal training necessary. Rely on superior call quality and the assurance of using a dependable public cloud that is entirely managed by a German data center and cloud provider. Look forward to consistent enhancements and the introduction of new features, guaranteeing that your service remains current. This solution is ideal for small and expanding teams, as well as for teams of 10 or more seeking to boost their performance. Additionally, it is well-suited for medium and large teams that have complex technical demands, ensuring that every organization can find its perfect fit. No matter the size of your team, this system is designed to adapt and grow with you.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Confluence
Damovo UCC
Jira
Kubernetes
Microsoft Azure
Mitel Teamwork
NTT Cloud Communications

Integrations

Confluence
Damovo UCC
Jira
Kubernetes
Microsoft Azure
Mitel Teamwork
NTT Cloud Communications

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Adacor

Founded

2003

Country

Germany

Website

www.adacor.com

Vendor Details

Company Name

Sikom

Country

Germany

Website

sikom.de/neues-produkt-sikom-cloudone/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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