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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ada's AI-enhanced platform enables teams without technical expertise to craft tailored experiences for their customers. By leveraging Ada, organizations can enhance customer satisfaction (CSAT), reduce expenses, and drive revenue through Automated Customer Experience (ACX). You can streamline your most crucial interactions effectively. This platform addresses frequent support inquiries, provides customized engagement, and predicts customer requirements, all through a single AI-powered brand interaction solution. With an intuitive no-code builder and a comprehensive set of ready-to-use integrations, Ada’s platform caters to various teams, including support, marketing, sales, and IT. Utilizing cutting-edge AI and advanced Natural Language Understanding (NLU), Ada automates a multitude of discussion topics across leading digital channels all on one platform. The Automated Brand Interaction (ABI) framework from Ada transitions the focus from merely responding to support queries to taking proactive steps, ultimately fostering an environment where customer needs are anticipated before they arise. This forward-thinking approach positions businesses to enhance customer loyalty and engagement significantly.

Description

Transform your business with the latest advancements in conversational technology. Enhance your customer service and drive conversions through our AI-powered digital representative. Your clients can enjoy their own custom AI avatar that delivers instant responses to their inquiries. Say goodbye to delays, as personalized support is now readily available. Create a distinctive customer journey effortlessly by uploading your frequently asked questions or providing a link to your website. Our conversational AI will utilize your information to generate your unique digital representative, ready to assist and convert every potential customer who reaches out about your offerings. Integrating our AI virtual assistant into your site is incredibly simple; just insert a brief code snippet and you're good to go. No intricate configurations or specialized knowledge are necessary. This instant virtual assistant not only answers inquiries but also tailors its responses and aids in converting leads through sophisticated artificial intelligence, ensuring that every interaction is optimized for success. With this tool, your customer engagement can reach new heights, fostering loyalty and satisfaction like never before.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bluefish
Buffer Editor
CodeConvert
CodePeer
Facebook Messenger
GPT-4o
Intercom
Mayhem Code Security
Morphic
Oracle Cloud CX
Oracle Cloud Infrastructure
Overleaf
Refraction
Salesforce
Salesforce Service Cloud
WhatsApp
Zendesk
Zendesk Chat
Zendesk Sell
Zendesk Sunshine

Integrations

Bluefish
Buffer Editor
CodeConvert
CodePeer
Facebook Messenger
GPT-4o
Intercom
Mayhem Code Security
Morphic
Oracle Cloud CX
Oracle Cloud Infrastructure
Overleaf
Refraction
Salesforce
Salesforce Service Cloud
WhatsApp
Zendesk
Zendesk Chat
Zendesk Sell
Zendesk Sunshine

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ada

Founded

2016

Country

Canada

Website

www.ada.cx

Vendor Details

Company Name

YepAI

Country

Australia

Website

www.yepai.io

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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