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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aculab Cloud offers robust, programmable APIs that are simple to integrate, enabling users to make and receive voice calls, send and receive SMS messages, and manage inbound and outbound fax services, all on a pay-as-you-go basis without the need for specialized telephony hardware. This platform leverages Aculab's expertise by merging intricate technologies into a user-friendly and adaptable system. Supported by a talented team of seasoned engineers, Aculab supports communication system developers globally. In partnership with tech giants like Google and Amazon, we deliver services, systems, and software that are already operational in over 80 countries around the globe. Our platforms utilize proprietary Artificial Intelligence (AI) alongside meticulously crafted algorithms that have been honed through vast real-world telecommunications experience. Each component is developed internally by engineers with a profound knowledge of the telecommunications sector, ensuring innovative solutions that meet diverse communication needs. Furthermore, our commitment to continuous improvement keeps us at the forefront of the industry.

Description

At Avertra, we have crafted an advanced platform featuring diverse modules designed to address challenges across various industries. Transform your user experience with an easy-to-navigate interface that caters to all age groups and backgrounds. Our adaptable and scalable system allows you to create impactful customer interactions seamlessly. Enhance your team's capabilities with our intelligent decision-making engine, data analysis, and automated digital workflows. Our human-centric platform can remove the need for manual processes, automating as much as 80% of routine tasks. Shift from a reactive mindset to a proactive one. With instant updates, efficient correspondence management, and personalized recommendation systems, you can significantly tailor your customer interactions. Unlike many platforms that require up to two years for software implementation, MiCustomer can be deployed in just 8 to 12 weeks, all while offering financial solutions that accommodate your budgetary constraints. This swift deployment enables you to start reaping the benefits of our system in no time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aculab

Founded

1978

Country

United Kingdom

Website

www.aculab.com

Vendor Details

Company Name

Avertra

Website

avertra.com/dx-platform/

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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Alternatives

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