MiAgent Description

Avertra is a platform that integrates modules across industries. A simple, intuitive interface that is accessible to all users will revolutionize your user experience. You will be able facilitate meaningful interactions between your customers and employees with a flexible, scalable interface. Our artificial decision engine, data mining, and intelligent digital workflows will empower your workforce. Our people-driven platform eliminates manual touchpoints and automates up to 80% human effort. Rethink your reactive approach and become proactive. You can personalize your customer experience by providing real-time notifications and notifications, correspondence management and recommendation engines. MiCustomer takes between 8-12 weeks to deploy softwares. This is in contrast to other platforms that can take up to 2 years. Financial models that suit your budget.

Integrations

No Integrations at this time

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Company Details

Company:
Avertra
Website:
avertra.com/dx-platform/

Media

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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support

MiAgent Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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