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Description

How can you effectively cater to your customers' needs better than your rivals if you lack insight into their preferences? The most reliable behavioral analytics platform available empowers businesses to establish an engaging digital presence that fosters customer loyalty. Experience Analytics (Tealeaf) is an advanced, AI-driven behavioral analytics solution designed to assist marketers and application managers in crafting a digital environment that customers find irresistible. By examining customer behavior, you can enhance your digital channels through the visualization of web and mobile interactions. Utilize AI to address issues of abandonment, while struggle analytics notifies you of customer difficulties in your online space and allows you to measure the business impact, enabling you to prioritize necessary improvements. Save valuable time and respond swiftly with AI-enhanced anomaly detection, which allows you to seize opportunities and promptly rectify any failures. Whenever performance deviates from the norm, whether favorably or unfavorably, Experience Analytics (Tealeaf) provides immediate insights, along with explanations of the primary factors driving these fluctuations, ensuring you stay informed and proactive. This comprehensive understanding of customer behavior ultimately empowers businesses to not only meet but exceed customer expectations consistently.

Description

Contentsquare's digital analytics cloud for customer behavior helps companies to understand and implement strategies that will help them achieve more success. Conventional web analytics do not give you the whole picture. Traditional tools can be difficult to use and even more difficult to interpret, providing data that only specialists can understand. We make it easy. It's easy to see how customers use your website or app with our intuitive visual reporting. Contentsquare automatically highlights your most pressing issues and opportunities. It's like having a team of analysts to analyze your data and give you a smarter list. Identify the most important UX issues that are costing your online customers and prioritize them. Watch the exact sessions that cause friction and errors. Identify and prioritize errors based on revenue impact.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics Yes 
Google Analytics Yes 
Medallia Yes 
Apptentive No 
Bloomreach No 
Campaigner No 
Crashlytics No 
Desktop.com No 
Evolv Al No 
Insider One No 
Mailchimp No 
Mopinion No 
Oracle BlueKai No 
Qualtrics Employee Experience No 
Qubit No 
SiteSpect No 
Splunk Enterprise No 
VWO Insights No 
Wunderkind No 

Integrations

Adobe Analytics Yes 
Google Analytics Yes 
Medallia Yes 
Apptentive Yes 
Bloomreach Yes 
Campaigner Yes 
Crashlytics Yes 
Desktop.com Yes 
Evolv Al Yes 
Insider One Yes 
Mailchimp Yes 
Mopinion Yes 
Oracle BlueKai Yes 
Qualtrics Employee Experience Yes 
Qubit Yes 
SiteSpect Yes 
Splunk Enterprise Yes 
VWO Insights Yes 
Wunderkind Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact sales
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Acoustic

Founded

1999

Country

United States

Website

www.acoustic.com/tealeaf

Vendor Details

Company Name

Contentsquare

Founded

2012

Country

United States

Website

contentsquare.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Session Replay

Eye Tracking No 
Form Analytics Yes 
Heatmaps Yes 
Mouse Tracking Yes 
Optimization Tools Yes 
Session Recording Yes 
Surveys No 
User Experience Analysis Yes 
User Feedback No 
Visitor Segmentation Yes 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

Digital Experience Platforms (DXP)

Alerts / Notifications No 
Auto-Tagging No 
Blogs No 
Calendar No 
Content Modeling No 
Digital Asset Management No 
File Sharing No 
Form Builder No 
Forums / Message Boards No 
Headless CMS No 
Knowledge Base No 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics No 
Surveys / Polls No 
Templates No 
User Management / Permissions No 
Version Control No 
Wiki No 
Workflow Management No 

Heatmap

Behavioral Mapping Yes 
Dashboard Yes 
Dynamic Maps Yes 
Element Analytics Yes 
Embeddable Maps Yes 
For Sales Yes 
For Science Yes 
Radial Mapping Yes 
Territorial Mapping Yes 
Website Analytics Yes 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps Yes 
Mouse Tracking Yes 
Optimization Tools No 
Session Recording Yes 
Surveys No 
User Experience Analysis Yes 
User Feedback No 
Visitor Segmentation No 

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting Yes 
Heatmaps Yes 
Impression Testing No 
Mobile Testing Yes 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics Yes 
Surveys and Feeback No 
Video Recording / Transcription Yes 

Web Analytics

Campaign Management Yes 
Conversion Tracking Yes 
Form Analytics Yes 
Goal Tracking Yes 
Keyword Tracking Yes 
Multiple Site Management Yes 
Pageview Tracking Yes 
Referral Source Tracking Yes 
Site Search Tracking Yes 
Time on Site Tracking Yes 
User Interaction Tracking Yes 

Alternatives

Alternatives