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features
design
support

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Write a Review

Description

Time and billing systems are specifically tailored for service-oriented businesses to effectively record employee hours dedicated to various projects and streamline the invoicing process for clients. The Time Collection feature acts as a desktop tool that facilitates the monitoring of employee time while working on different client assignments. Users can effortlessly transition their time tracking between clients in mere seconds, thereby optimizing the amount of billable work recorded. Additionally, users have the option to enter time retrospectively into a timesheet, ensuring that all hours worked are accounted for. The data gathered during time collection can be set up for managerial approval prior to its submission for billing purposes. The system also provides the capability to automatically generate client invoices based on the recorded time data, all under user supervision. Accura Software presents its clients with a highly adaptable approach to professional services, clearly outlining the advantages and conditions for when these services are most beneficial. Depending on organizational requirements, some or all of the services listed can be executed either by internal staff, a qualified external party, or consultants from Accura Software, offering a range of options tailored to client needs. This flexibility ensures that every organization can find a solution that aligns with its operational and financial goals.

Description

Acronis Automation is a powerful Professional Services Automation (PSA) solution designed specifically for Managed Service Providers (MSPs) to optimize and streamline their business operations. It includes robust features such as automated billing and invoicing, service desk management, CRM tools, project management, inventory tracking, and KPI reporting. Seamlessly integrating with Acronis' Remote Monitoring and Management (RMM), cybersecurity, and data protection services, it provides a unified platform for managing tickets, automating workflows, and analyzing business performance. This centralized solution reduces manual processes, enhances efficiency, and improves client satisfaction, enabling MSPs to focus on delivering exceptional services and driving growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acronis Cyber Protect No 
ConnectWise Cybersecurity Management No 
ConnectWise RMM No 
Datto RMM No 
Datto SIRIS No 
Datto Workplace No 
Gmail No 
Kaseya VSA No 
Microsoft 365 No 
N-able N‑central No 
NinjaOne No 
Oracle Cloud Infrastructure Yes 
PayPal No 
QuickBooks Online No 
QuickBooks Online Advanced No 
SQL Server Yes 
Sage Accounting No 
Stripe No 
Xero No 
Zapier No 

Integrations

Acronis Cyber Protect Yes 
ConnectWise Cybersecurity Management Yes 
ConnectWise RMM Yes 
Datto RMM Yes 
Datto SIRIS Yes 
Datto Workplace Yes 
Gmail Yes 
Kaseya VSA Yes 
Microsoft 365 Yes 
N-able N‑central Yes 
NinjaOne Yes 
Oracle Cloud Infrastructure No 
PayPal Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
SQL Server No 
Sage Accounting Yes 
Stripe Yes 
Xero Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49.00/month/user
All-in monthly fee per user (based on annual subscription).
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Accura Software

Founded

1997

Country

United States

Website

www.accurasoft.com/comp_time_billing.htm

Vendor Details

Company Name

Acronis

Founded

2003

Country

Switzerland

Website

www.acronis.com/en-us/products/cloud/cyber-protect/automation/

Product Features

Professional Services Automation

Billing & Invoicing No 
CRM No 
Client Portal No 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management No 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat No 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management No 
Release Management No 
Self Service Portal Yes 
Service Catalog No 
Service Reporting Yes 
Ticket Management Yes 

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access No 
Remote Systems Monitoring No 
Scheduling Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools No 
Document Management No 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management No 
Time & Expense Tracking Yes 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Service Desk

CMDB No 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base No 
Mobile Access Yes 
Procurement Management No 
Remote Control No 
SLA Management Yes 
Self Service Portal Yes 

Time Tracking

Automatic Time Capture Yes 
Billable & Non-Billable Hours Yes 
Billing & Invoicing Yes 
Employee Database Yes 
Expense Tracking No 
Mobile Time Tracking Yes 
Multiple Billing Rates Yes 
Offline Time Tracking No 
Online Time Tracking Yes 
Overtime Calculation Yes 
Time per Project Reporting Yes 
Timesheet Management Yes 
Vacation / Leave Tracking Yes 

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