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Average Ratings 0 Ratings
Description
Enhance your profitability using UCaaS business solutions that offer automated provisioning, management, and invoicing through a top-tier partner success program. Reduce operational costs by leveraging a unified platform that streamlines these processes efficiently. Your business and customers will benefit from integrated toll fraud protection and customizable call limit settings, ensuring security and peace of mind. Enjoy a seamless delivery and installation experience for all supported industry devices, effectively replacing your traditional PBX system. Make and receive calls directly from the public network via our intuitive app, facilitating a smooth transition to a cloud-based Unified Communications solution designed for a distributed workforce. This approach promotes optimal collaboration practices and delivers exceptional customer experiences. Work remotely with ease, utilizing ad-hoc collaboration spaces and straightforward file sharing on multiple devices. Additionally, check live presence and effortlessly transfer calls using our user-friendly one-click web reception application, enhancing overall communication efficiency. With these cutting-edge features, your organization will thrive in a competitive environment.
Description
Efficiently manage your calls with professionalism by transferring, parking, notifying about calls on hold, and checking the status of your colleagues. The Imagicle Attendant Console serves as an operator console that enhances and simplifies the management of both incoming and outgoing calls for all operators. This solution encompasses essential features such as answering, transferring, parking, managing queues, and recording calls. It provides a comprehensive suite of must-have applications for your unified communications (UC) platforms, all integrated into one suite, with a single server, unified support, and a seamless user experience. Always kept current and adaptable for any business environment, whether On-Premises or Cloud-based, it is designed to enhance your UCaaS offerings by integrating all the necessary services your clients require. The Imagicle UC Suite can be hosted on the Imagicle Cloud or within your own data centers. With its user-friendly interface, the Imagicle Attendant Console enables operators to execute actions with just a click, ultimately saving valuable time and boosting overall productivity. This efficiency makes it an indispensable tool for any organization looking to optimize their communication processes.
API Access
Has API
API Access
Has API
Integrations
Cisco Webex
Go Integrator Cara
Microsoft Teams
Tall Emu CRM
Wildix
Integrations
Cisco Webex
Go Integrator Cara
Microsoft Teams
Tall Emu CRM
Wildix
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Access4
Founded
2015
Country
Australia
Website
www.access4.com
Vendor Details
Company Name
Imagicle
Country
Italy
Website
www.imagicle.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics