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ease
features
design
support

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Description

If you have a team of outbound calling agents and aim to increase both the volume of calls and the number of successful deals, consider utilizing Acarda Outbound Team! For those working independently and wishing to enhance their productivity while making outbound calls, Acarda Outbound Solo is the ideal solution! By integrating the Acarda Outbound Call Center with your 3CX Phone, you can revolutionize your telesales, telemarketing, and appointment-setting efforts. The concept of an autodialer can be somewhat ambiguous, but understanding the distinctions among different dialing systems is crucial. A Preview Dialer allows agents to view the details of the next call before it connects, making it suitable for situations that necessitate prior research on the contact. If the agent must manually initiate the call, it functions similarly to a speed dialer; Acarda Outbound operates in this manner. However, if it automatically dials after a predetermined interval, it could also be categorized as an autodialer. This flexible approach to outbound calling can significantly enhance overall efficiency and effectiveness.

Description

Agents have the ability to manually initiate each call, assess whether they are speaking to a live person or a voicemail, and choose if they want to leave a message. This functionality stands out as one of the key compliance features offered by Arbeit Click. By eliminating the detrimental three-second pause that typically signifies an autodialer, the platform reduces the chances of contacts disconnecting before the conversation begins. Arbeit Click is designed for efficiency, allowing agents to reach more contacts by streamlining this process. The setup is both quick and uncomplicated, ensuring minimal disruption before, during, and after implementation. With a user-friendly interface, your team can swiftly adapt to making more compliant calls. Additionally, the platform offers the ability to listen to live or previously recorded calls, aiding in the training and development of agents. You can also take charge of your call and campaign data thanks to advanced search features, and you have the flexibility to determine how many calls each agent can handle simultaneously. This level of control enhances operational efficiency and supports better performance metrics across your team.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX

Integrations

3CX

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

$250 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Acarda Sales Technologies

Website

www.acarda.com

Vendor Details

Company Name

Arbeit Software

Founded

2013

Country

United States

Website

www.arbeitsoftware.com/tcpa-compliance-call-solution/

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

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