Arbeit Click Description
Agents manually click each call to dial, listen, determine if it is a human or voicemail call, and decide whether to leave voicemail messages. This is one of Arbeit Click's most powerful compliance functions. A three-second pause is a sign that your contact has disconnected from the autodialer. Agents can interact with more contacts using Arbeit Click by removing the three-second pause. It is quick and easy to get started. There is virtually no downtime after the setup process. The interface is simple and intuitive, making it easy to get started with more compliant calls. To assist with coaching and developing agents, listen to recorded or live calls. Advanced search capabilities allow you to regain control over call and campaign data. You can decide how many agents can call at once.