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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Provide your clients with an easy and accessible means of contacting you. A toll-free number enables customers to reach your business without incurring any call charges. Opt for a custom number that reflects your brand identity. A toll-free number that creatively spells out your business name ensures that it sticks in your customers' minds. If you currently possess a toll-free number with another provider, you can seamlessly transfer it to AT&T, benefiting from our competitive rates and outstanding service. You have the option to search for a toll-free number yourself, or we can compile a selection of numbers tailored to your needs. To initiate a search, simply select a prefix, input any combination of 4 to 7 characters, and click on Search. Additionally, if you wish to include a placeholder number, you can do so by using an asterisk. This streamlined process ultimately enhances your customer engagement and satisfaction.

Description

Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$27 per month
Free Trial
Free Version

Pricing Details

$78 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AT&T

Country

United States

Website

www.att.com/smallbusiness/explore/tollfreelookup.html

Vendor Details

Company Name

Textology

Founded

2015

Country

United States

Website

www.textology.co

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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Alternatives

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