Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Introducing a cutting-edge TelePhony Platform tailored for individual enterprises, wholesale distributors, and residential VoIP service providers! This open-source option allows anyone to kickstart their telephony venture without any initial investment through ASTPP. As a highly effective VoIP Billing Software, ASTPP aims to enhance user experience by offering a well-rounded telephony solution. Having evolved from a basic billing platform to “A Smart TelePhony Platform,” the latest iteration of ASTPP includes sophisticated functional modules designed to consolidate multiple services necessary for operating a VoIP business. It seamlessly incorporates hosted IP PBX systems, Class 4/5 Softswitch capabilities, and an all-encompassing invoicing and billing framework powered by Smart Technology. Users can efficiently manage origination and termination rates separately, unlocking revenue potential through both least cost routing and cost-based routing strategies. This advancement not only simplifies operations but also maximizes profitability in the competitive VoIP market.

Description

VoIP represents a sophisticated method of business communication that is particularly beneficial for contact centers. VoIPTech Solutions offers a comprehensive Voice Over Internet Protocol (VoIP) solution that serves contact centers globally. Our team of VoIP specialists aids in the efficient management of contact centers, enhancing the overall productivity of agents. We provide tailored VoIP solutions that are budget-friendly, encouraging start-up contact centers to thrive in a competitive landscape. With our services, you will experience seamless VoIP communication without the need for traditional phone lines, enabling effective remote management of your agents. VoIP technology is more economical than conventional communication methods, as it leverages internet protocols to create business connections across long distances. We deliver feature-rich VoIP services designed to ensure an effective contact center experience. Moreover, our VoIP offerings can be adapted based on the specific size and needs of your contact center, allowing for flexibility and scalability as your business grows.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fonimo Yes 
Homer Yes 
Magento No 
Mailchimp Yes 
PayPal Yes 
Salesforce Yes 
WHMCS Yes 
WordPress No 
Zabbix Yes 

Integrations

Fonimo No 
Homer No 
Magento Yes 
Mailchimp No 
PayPal No 
Salesforce No 
WHMCS No 
WordPress Yes 
Zabbix No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ASTPP

Country

United States

Website

www.astppbilling.org

Vendor Details

Company Name

VoIPTech Solutions

Founded

2017

Country

India

Website

voiptechsolutions.in/solutions/contact-center-solution/

Product Features

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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