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Description
ASI PMS is a comprehensive hotel property management system designed for the cloud, which streamlines and automates various aspects of daily hospitality operations, enabling hoteliers to efficiently oversee reservations, check-ins and check-outs, group bookings, folio management, housekeeping tasks, and real-time room availability through user-friendly drag-and-drop calendars and customizable dashboards. This system ensures seamless synchronization of rates and inventory across online travel agencies and direct booking channels, facilitates dynamic pricing strategies, supports management of multiple properties, and offers sophisticated reporting and night-audit functions that provide valuable insights into occupancy, revenue, and operational performance. Furthermore, it enhances guest interactions by enabling the creation of detailed profiles, automating email and SMS confirmations and reminders, and managing reviews, all accessible from any device with internet connectivity. The platform also integrates with various essential tools such as payment gateways, channel managers, smart locks, and accounting software, effectively minimizing manual tasks, preventing overbooking scenarios, and driving operational efficiency and business growth. By adopting ASI PMS, hoteliers can focus more on delivering exceptional guest experiences while optimizing their operational workflows.
Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Agoda
Airbnb
Akia
Booking.com
Ctrip
Expedia
GuestTouch
Hapi
Hostelworld
M3
Integrations
Agoda
Airbnb
Akia
Booking.com
Ctrip
Expedia
GuestTouch
Hapi
Hostelworld
M3
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Anand Systems
Founded
1999
Country
United States
Website
anandsystems.com/asipms
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
