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Average Ratings 0 Ratings
Description
Automatically gather meter readings from all your printers with our solution, which seamlessly synchronizes the collected data with your ERP system to facilitate streamlined billing processes. Our system intelligently converts low-toner notifications into timely orders, ensuring deliveries occur just when needed, eliminating any last-minute rush. By implementing this system, you can enhance customer satisfaction while simultaneously lowering freight expenses. We streamline the integration of all your printer data into your ERP or billing software, encompassing everything from meter readings and toner levels to service alerts. This comprehensive approach allows you to manage automatic maintenance notifications and customer service requests concurrently, ensuring that all your printers stay operational without requiring phone intervention. In doing so, you not only cut costs but also elevate service quality. A small software driver is installed on the customer's network to efficiently gather information from the printers, while a communication server operates around the clock to collect and transmit data to the reseller's database, ensuring that all information is current and actionable. This automated process significantly reduces manual workload and enhances overall operational efficiency.
Description
Lexmark capitalizes on its extensive experience with customer interaction and innovative technologies such as cloud computing, the Internet of Things (IoT), and advanced analytics. The Lexmark Global IoT System takes advantage of IoT capabilities to enhance your operational efficiency. Equipped with sensors, Lexmark printers and multifunction products (MFPs) consistently monitor their performance. We assess this performance data to identify usage patterns, minimize waste, and address security vulnerabilities, ultimately relieving your IT team of unnecessary strain. By using Lexmark's Managed Print Services (MPS), which encompasses over a million devices globally, you can cut costs, streamline billing, and enhance customer service. While others may rely on various systems to manage billing and services, Lexmark offers a cohesive solution that oversees your entire ecosystem seamlessly. Additionally, with the integration of artificial intelligence (AI) for toner and supply management, we ensure that deliveries are made just in time, based on real usage, freeing you from the hassle of inventory control. This innovative approach not only optimizes resource management but also drives significant operational improvements for businesses.
API Access
Has API
API Access
Has API
Integrations
Paladin POS
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AMR
Founded
2007
Country
Spain
Website
www.ameterreading.com
Vendor Details
Company Name
Lexmark
Founded
1991
Country
United States
Website
www.lexmark.com/en_us/services/managed-print-services.html
Product Features
Print Estimating
"Best Price" Estimating
Best Fit Imposition
Bindery Estimating
Discounts Management
Multiple Version Calculations
Pre / Post Service Calculations
Pre-Press Estimating
Press & Run Style Analysis
Process Ink Calculation
Production Options Evaluation
Print Management
Cost Tracking
Device Status Monitoring
Environmental Metrics
Guest Printing
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Print Quotas / Limits
Remote Printing
Reporting / Analytics
Secure Print Job Release