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Description
The implementation of automated billing and contract management is essential for minimizing revenue loss while enhancing customer satisfaction and enabling self-service options. AMCS's comprehensive solution is meticulously designed to navigate the complexities present in the dynamic utilities sector. Automated meter readings are seamlessly integrated into the system and billed according to the customer's contractual guidelines; invoices can be generated digitally or dispatched to a trusted printing service for mailing; customers enjoy the convenience of autopay, online payment methods, or traditional mail. A customizable customer portal allows clients to easily access and manage their accounts, view statements, make payments online, and submit service requests. Furthermore, AMCS's innovative billing and contracts management system streamlines invoicing and payment processing, resulting in more efficient personnel operations while significantly decreasing errors associated with manual data handling. This advancement not only improves operational efficiency but also fosters a more responsive and user-friendly experience for customers.
Description
Experience rapid and complimentary electronic payments for your business with doxoDIRECT! Become part of the largest bill payment network across the nation. Doxo offers straightforward, secure, and swift bill payment options for your customers on any device they choose. By utilizing doxoDIRECT, both you and your customers will reap the rewards of doxo's user-friendly and mobile-optimized bill payment solution. The setup process for doxoDIRECT is not only quick but also entirely free. Enjoy fast and free direct deposit payments, along with enhanced mobile payment options via Apple Pay and applications for both iOS and Android. Benefit from real-time account validation and seamless reconciliation with no exceptions. With features like overdraft protection, auto-pay, e-billing, IVR capabilities, and a paperless billing option, the service is designed for modern convenience. An online dashboard provides real-time insights into payment details. While many billers offer payment options on their websites, most customers do not visit each biller's site every month, leading to a significant number of payments being made through alternative channels such as mail, bank payments, and cash transactions. Therefore, providers are joining doxoDIRECT to fill this gap and enhance customer engagement while simplifying the payment process. By doing so, they can significantly improve customer satisfaction and streamline their billing practices.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$999 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AMCS Group
Founded
2003
Country
Ireland
Website
www.amcsgroup.com/solutions/utility-billing/
Vendor Details
Company Name
doxo
Founded
2008
Country
United States
Website
www.doxo.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Product Features
Accounts Payable
Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management