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Average Ratings 8 Ratings

Total
ease
features
design
support

Average Ratings 337 Ratings

Description

ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations. ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time. Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.

Description

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Cisco Jabber
Gmail
Google Calendar
Microsoft 365
Microsoft Azure
Microsoft Outlook
Microsoft Teams
Pipedrive
Skype
SurveyMonkey

Integrations

Slack
Cisco Jabber
Gmail
Google Calendar
Microsoft 365
Microsoft Azure
Microsoft Outlook
Microsoft Teams
Pipedrive
Skype
SurveyMonkey

Pricing Details

$299.00/month
Free Trial
Free Version

Pricing Details

$789 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ALICE Receptionist

Founded

2011

Country

United States

Website

www.alicereceptionist.com

Vendor Details

Company Name

Qminder

Founded

2011

Country

United Kingdom

Website

www.qminder.com

Product Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Meeting Room Booking System

Digital Signage
Internal Meetings
Multi-Location
Online Booking
Payment Processing
Third Party Booking
Utilization Reporting
Vendor Management
Visitor Management

Space Management

Change Management
Design Management
Floor Plans & Maps
For Offices
For Retail
Occupancy Management
Planogramming
Shelf Planning
Space Reservation
Usage Tracking / Analytics

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Product Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Alternatives

Alternatives

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