Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DRAGONTAIL's innovative technology revolutionizes the operational and management frameworks within the fast food and quick service restaurant (QSR) sector. By integrating food preparation, delivery, marketing functions, and Customer Relationship Management (CRM) into a cohesive GPS-based algorithm and management software, it streamlines and oversees the entire operational chain within the restaurant. This system not only aids in the efficient assignment of personnel across various tasks, from food prep to delivery, but also enhances delivery route efficiency. It automates kitchen workflows and prioritizes orders, providing a fully customizable experience. The technology ensures accurate quantities and distribution of toppings, sauces, and cheese while automatically discerning both the type and quality of the crust. Additionally, the kitchen receives real-time alerts for any deviations from the original orders. Managers can access comprehensive data and analytics for their branches over specified time frames, alongside a complete solution for managing packing stations, which optimizes packing timing based on estimated dispatch schedules. Ultimately, this advanced system empowers restaurants to improve efficiency and enhance customer satisfaction simultaneously.
Description
The Kayana Kitchen Display System (KDS) revolutionizes the way restaurant and food-service kitchens manage orders by replacing traditional paper tickets with live digital screens. This innovative system consolidates orders from various sources such as Kayana EPOS, self-service kiosks, online ordering, and WhatsApp into a unified queue, ensuring that each ticket is directed to the appropriate preparation area. Kitchen staff benefit from tools like prep timers, color-coded prioritization, and customizable filters for dine-in, takeaway, and delivery, along with bump-and-recall functionalities to streamline their workflow. Moreover, order statuses are synchronized with both front-of-house and customer displays, while the system also provides valuable insights through order history and kitchen performance reports for operational analysis. Designed to operate on wall-mounted or countertop Android screens, this KDS is an integral component of the broader Kayana platform, which facilitates orders, payments, and overall operations. Catering to a variety of establishments including restaurants, quick-service locations, dark kitchens, and multi-site hospitality operators, Kayana ensures robust support with human assistance available 24/7. This dedicated service extends to operators across several countries, including the UK, US, Canada, Ireland, Spain, the Netherlands, Australia, and the UAE, demonstrating Kayana's commitment to enhancing the food-service industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Intermedia Unite
No
TechRyde
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dragontail Systems
Founded
2013
Country
Australia
Website
www.dragontail.com/algo/
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/kitchen-display-system/
Product Features
Cloud Kitchen Management
Branded Mobile App
No
Branded Website
No
CRM
No
Call Center Panel
No
Feedback Management
No
Inventory Management
No
Kitchen Display System
No
Loyalty Management
No
Menu Integration
No
Multi-Brand
No
Online Ordering
No
Order Management / Tracking
No
Point-of-Sale (POS)
No
Reporting / Analytics
No
Time Tracking
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No