Simphony POS Description

Oracle's Simphony POS system is designed for comprehensive management of restaurants, catering to a wide range of food and beverage establishments worldwide, including local coffee shops, renowned fine dining venues, and major quick-service chains in locations such as stadiums and amusement parks. This versatile, all-in-one cloud-based POS platform empowers restaurateurs to enhance their online and in-house operations seamlessly from any device, processing billions of transactions annually to ensure exceptional service. With cloud-based adaptability, a robust integration network, and cost-effective monthly subscription plans, Simphony addresses the specific requirements of both single-location eateries and large enterprises spanning 180 countries. The system provides staff and customers with engaging, up-to-the-minute information, streamlining the ordering process and facilitating instantaneous communication between the kitchen and front-of-house. Furthermore, it automates the dissemination of updates regarding daily specials, menu changes, and tailored promotions to every relevant touchpoint, ensuring a cohesive dining experience. This capability not only improves operational efficiency but also enhances customer satisfaction, making it a vital tool for modern restaurants.

Simphony POS Alternatives
Silverware Reviews
Silverware
(12 Ratings)
At Silverware, we believe in empowering hospitality businesses with innovative, reliable, and scalable technology. Founded over 30 years ago, we provide enterprise solutions for tier-one hotels and resorts, multi-unit restaurant operations, and large-scale venues. As a Fullsteam company, our commitment goes beyond just providing software—we build relationships. With over 100+ integrations and a dedicated support team, we’re with you at every step. That’s why hospitality leaders in over 30 countries trust Silverware POS to drive operational efficiency and enhance guest experiences, ensuring success through custom-tailored solutions that grow with your business. Set the gold standard with Silverware.
Learn more
Rezku Point of Sale Reviews
Rezku Point of Sale
(64 Ratings)
Rezku POS is designed exclusively for the busiest restaurants, bars and pizzerias, providing a comprehensive solution that puts your brand in league with national chains. You can now get your own fully custom-branded, downloadable smartphone ordering app for your restaurant exclusively from Rezku. Rezku comes packaged with all of the advanced functionality restaurants need, without having to resort to 3rd parties and additional fees, including loyalty perks, gift card program with eGift cards, delivery driver management, custom reporting, and a beautiful, customized white-label online ordering site with zero commission for orders. Rezku's fully-loaded feature-set spans the entire scope of operational needs including mobile POS, customer facing displays, advanced kitchen display systems and sticky label printing. Rezku also includes the latest business management functionality industry professionals crave, with an incredibly well-designed manager’s smartphone app that lets you control every aspect of the system, including menus, pricing and time cards, all from the palm of your hand. Rezku delivers exceptional value, revolutionizing your entire operation, modernizing your operations, and growing your bottom line.
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SpotOn Reviews
SpotOn
(1 Rating)
SpotOn Restaurant is one of the most comprehensive, integrated systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service.
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Flipdish Reviews
Flipdish
(9 Ratings)
Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. With Flipdish, make life easier by streamlining operations with an intuitive kitchen display system, inventory management, powerful reporting tools, driver tracking, payroll management and more. Grow your business and increase customer satisfaction with digital ordering solutions like web, app and kiosks. Build your brand and earn more money with the help of our marketing specialists. Flipdish has more than 7,500 customers across 32 countries and generates order revenues exceeding EUR250m. These customers include some of industry's most prominent brands, including Subway, Cojean, Base Pizza, Bombay Pantry, and Subway.
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Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Oracle
Year Founded:
1977
Headquarters:
United States
Website:
www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Media

Play Video Simphony POS Screenshot 1 Simphony POS Screenshot 2
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Live Rep (24/7)
Online Support

Simphony POS Features and Options

Recipe Costing Software

Analytics/Reporting
Demand Planning
Inventory Management
Menu Management
Nutrition/Allergen Management
Online Ordering
Point of Sale
Recipe Management

Simphony POS User Reviews

Write a Review
  • Name: Patrick F.
    Job Title: General Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Worst POS experience in my tenured career

    Date: Apr 18 2023

    Summary: If I could give zero stars, I would. There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution.

    Positive: There is nothing this product does that is not done equally well by a competitor. Save yourself the money and don't buy this product.

    Negative: The list is extensive and holds everything from basic support to the fact that this product does not allow your staff to do the simple things well.

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