Simphony POS Description

Simphony POS from Oracle is designed for complete restaurant management. Simphony powers some of the most successful food- and beverage venues around the world, including iconic restaurants and local cafes as well as global fast-food chains, stadiums, and theme park restaurants. It is a cloud-based POS platform that allows restaurateurs to optimize their online and in-house operations from any device. Simphony helps restaurants provide outstanding service through billions upon billions of transactions each year. Its cloud flexibility and powerful integration ecosystem make it a great choice for single-location restaurants as well as global enterprise chains in 180 countries. Simphony gives you and your employees access to real-time, engaging information. Ordering is easy. Instant communication with the kitchen is possible. Each touchpoint receives updates about daily specials, menu details, personalized promotions, and other information automatically.

Simphony POS Alternatives
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Rezku POS is designed exclusively for the busiest restaurants, bars and pizzerias, providing a comprehensive solution that puts your brand in league with national chains. You can now get your own fully custom-branded, downloadable smartphone ordering app for your restaurant exclusively from Rezku. Rezku comes packaged with all of the advanced functionality restaurants need, without having to resort to 3rd parties and additional fees, including loyalty perks, gift card program with eGift cards, delivery driver management, custom reporting, and a beautiful, customized white-label online ordering site with zero commission for orders. Rezku's fully-loaded feature-set spans the entire scope of operational needs including mobile POS, customer facing displays, advanced kitchen display systems and sticky label printing. Rezku also includes the latest business management functionality industry professionals crave, with an incredibly well-designed manager’s smartphone app that lets you control every aspect of the system, including menus, pricing and time cards, all from the palm of your hand. Rezku delivers exceptional value, revolutionizing your entire operation, modernizing your operations, and growing your bottom line.
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Maitre'D is a POS system that offers a variety of functions and complete services. It can adapt to any environment, including family restaurants, fast food, or casual restaurants. Posera's Maitre'D POS offers a complete service and rich feature set that can be used in any environment, including fine and casual dining, hotel table service, family restaurants, and quick service. KDS (Kitchen Display System), is a system that's specifically designed for fast-food and fine dining. In a typical operation, it is common for staff to fail to communicate orders to the kitchen staff in a timely manner. To minimize problems associated with order entry, remote kitchen printers and micro-phone systems have been used. Microphone systems are dependent on the ability of kitchen staff to remember the details and quantities of all pending orders. This is a difficult task.
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Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. With Flipdish, make life easier by streamlining operations with an intuitive kitchen display system, inventory management, powerful reporting tools, driver tracking, payroll management and more. Grow your business and increase customer satisfaction with digital ordering solutions like web, app and kiosks. Build your brand and earn more money with the help of our marketing specialists. Flipdish has more than 7,500 customers across 32 countries and generates order revenues exceeding EUR250m. These customers include some of industry's most prominent brands, including Subway, Cojean, Base Pizza, Bombay Pantry, and Subway.
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TouchBistro Reviews
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TouchBistro is a one-stop-shop POS and restaurant management software that makes it easy to run a restaurant. TouchBistro is a powerful platform that provides the most important front of house, back-of-house, and guest engagement solutions. It helps restaurateurs simplify and streamline their operations, allowing them to spend more time connecting the dots and less time manually. Guests and their businesses. TouchBistro was created to meet the needs of the restaurant industry. It is fast, reliable and easy to use. TouchBistro also has all the features that restaurateurs need to increase sales and deliver great guest experiences. TouchBistro is a global leader in changing the way restaurateurs do business by combining innovative technology with unmatched customer service and success. TouchBistro has helped to power more than 29,000 restaurants across over 100 countries.
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Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Oracle
Year Founded:
1977
Headquarters:
United States
Website:
www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Media

Play Video Simphony POS Screenshot 1 Simphony POS Screenshot 2
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
24/7 Live Support
Online

Simphony POS Features and Options

Restaurant POS Software

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Recipe Costing Software

Analytics/Reporting
Demand Planning
Inventory Management
Menu Management
Nutrition/Allergen Management
Online Ordering
Point of Sale
Recipe Management

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Bar POS Software

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Food Delivery Software

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Food Service Management Software

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Restaurant Management Software

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Cloud Kitchen Management Software

Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking

Simphony POS User Reviews

Write a Review
  • Name: Patrick F.
    Job Title: General Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Worst POS experience in my tenured career

    Date: Apr 18 2023

    Summary: If I could give zero stars, I would. There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution.

    Positive: There is nothing this product does that is not done equally well by a competitor. Save yourself the money and don't buy this product.

    Negative: The list is extensive and holds everything from basic support to the fact that this product does not allow your staff to do the simple things well.

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