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Description
DRAGONTAIL's innovative technology revolutionizes the operational and management frameworks within the fast food and quick service restaurant (QSR) sector. By integrating food preparation, delivery, marketing functions, and Customer Relationship Management (CRM) into a cohesive GPS-based algorithm and management software, it streamlines and oversees the entire operational chain within the restaurant. This system not only aids in the efficient assignment of personnel across various tasks, from food prep to delivery, but also enhances delivery route efficiency. It automates kitchen workflows and prioritizes orders, providing a fully customizable experience. The technology ensures accurate quantities and distribution of toppings, sauces, and cheese while automatically discerning both the type and quality of the crust. Additionally, the kitchen receives real-time alerts for any deviations from the original orders. Managers can access comprehensive data and analytics for their branches over specified time frames, alongside a complete solution for managing packing stations, which optimizes packing timing based on estimated dispatch schedules. Ultimately, this advanced system empowers restaurants to improve efficiency and enhance customer satisfaction simultaneously.
Description
Streamline your kitchen operations with the Epson TrueOrder Kitchen Display System (KDS), designed specifically for quick-service restaurants (QSR) and smaller dining establishments. This user-friendly tool digitizes critical kitchen tasks, improving overall productivity from the initial food preparation stage to the final order delivery. The KDS is packed with features that enhance the kitchen environment, including customizable views tailored for various kitchen needs, as well as expedited service and customer-facing stations, all operated through an intuitive touch interface. To further enhance communication within your kitchen, consider integrating an Epson receipt or label printer. Additionally, the TrueOrder KDS comes with a simple browser-based setup utility, allowing for easy installation and customization to align with your kitchen’s specific workflow requirements. You can configure the system to accommodate up to nine stations, ensuring that all order details are directed to the appropriate area, thus optimizing efficiency and accuracy in your kitchen operations. Ultimately, adopting this system can transform the way your kitchen functions, leading to a more organized and productive environment.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dragontail Systems
Founded
2013
Country
Australia
Website
www.dragontail.com/algo/
Vendor Details
Company Name
Epson
Founded
1942
Country
Japan
Website
epson.com/Accessories/POS-Accessories/Epson-TrueOrder-Kitchen-Display-System-%28KDS%29/p/SW-KDS175L
Product Features
Cloud Kitchen Management
Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management