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Description
ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.
Description
PTS Platinum Plus products are designed to be user-friendly, making them accessible even for those encountering them for the first time. Comprehensive help features are integrated at each phase of usage. While PTS primarily focuses on serving small to mid-sized agencies, its robust capabilities are also suitable for the largest organizations in the industry. The platform offers a variety of deployment options, including SaaS cloud solutions, locally hosted setups, or agency-managed systems, tailored to meet the specific requirements of each agency. Additionally, it facilitates incident reporting for law enforcement, encompassing arrests, citations, evidence handling, and NIBRS compliance. PTS also provides dispatch and event management solutions specifically for 911 call centers, law enforcement, and emergency service providers. Its features range from basic booking and release processes to comprehensive jail and offender management, complete with functionalities for managing mugshots and warrants. Users can efficiently conduct NCIC queries, such as those for criminal warrants, stolen property, and missing persons, from a range of devices, including phones, tablets, or laptops, ensuring flexibility and efficiency in various operational environments. This versatility makes PTS a valuable asset for any agency looking to enhance its law enforcement and management capabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ALEN
Founded
2011
Country
United States
Website
www.alen-usa.com
Vendor Details
Company Name
PTS Solutions
Founded
1988
Country
United States
Website
ptssolutions.com
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No
Product Features
Fire Department
Custom Map Views
No
Equipment Tracking
No
Event Calendar
No
Facility Pre-planning Data
No
In-Vehicle Navigation
No
Incident Response Checklists
No
Pictometry Imagery
No
Scheduling
No
Search
No
Investigation Management
Contact Management
No
Data Management
No
Incident Management
No
Reporting & Statistics
No
Subject Profiles
No
Jail Management
Booking
No
Cell Maintenance
No
Check In / Out
No
Commissary Management
No
Incarceration Records
No
Inmate Accounting
No
Officer Shift Notes
No
Time Management
No
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
Yes
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
No
Scheduling
Yes
