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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ADTANCE Smart Service – The innovative and comprehensive Service 4.0 platform digitizes you service according to your needs and possibilities. You can book individual modules anytime and have them available immediately thanks to the modular and expandable structure. All information already generated and stored in all modules can be exported via interface and used there. The platform allows your service staff to access all the important data and tools quickly and easily on any device, whether it's a smartglasses or a smartphone tablet or computer. ADTANCE Smart Service offers many modules, including document management systems and digital inspections, remote assistance and predictive maintenance.

Description

Confident Control. INControl is the tool that you need to simplify the complex tasks of your workflow. It can be done in one screen with one graph. To ensure efficiency in your workflow, you need to have oversight and control. Tracer's Workflow Solution, INControl, ensures every link in any job workflow process feels completely under control and has the confidence to succeed. Control is the key to efficiency, according to Tracer. Management must have easy access to and control over all jobs, at any stage of the process. Staff should also be able to manage the job. INControl allows for the management of all stages and provides complete control over all processes. Management can quickly access and analyze the job's duration and determine which stages are most productive and which ones are behind schedule. You can also set up notifications to notify everyone when an important job is in danger.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Proalpha Yes 
SAGE Yes 
SAP HANA Yes 
SAP HANA Cloud Yes 
Salesforce Yes 
Threadkore No 
Zendesk Yes 

Integrations

Proalpha No 
SAGE No 
SAP HANA No 
SAP HANA Cloud No 
Salesforce No 
Threadkore Yes 
Zendesk No 

Pricing Details

20€/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$75 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ADTANCE GmbH & Co. KG

Founded

2015

Country

Germany

Website

www.adtance.com

Vendor Details

Company Name

Tracer Workflow

Founded

2015

Country

South Africa

Website

www.incontrol4pl.co.za

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management Yes 

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

Logistics

3PL Yes 
Barcoding / RFID No 
CRM Yes 
Container Tracking No 
Cross Docking No 
Fleet Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management Yes 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Transportation Management

Billing & Invoicing No 
Carrier Management Yes 
Customer Management Yes 
Dispatch Management Yes 
Driver Management Yes 
Fleet / Equipment Management Yes 
Load Management No 
Order Management Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Shipment Management Yes 

Trucking

Billing & Invoicing No 
Customer Database No 
Dispatch Management Yes 
Driver Management Yes 
Driver Settlements Yes 
Fuel Card Management No 
Fuel Management No 
Load Optimization No 
Maintenance Management Yes 
Mileage Tracking Yes 
Quote Management No 
Quotes/Estimates Yes 
Recruiting Management No 
Routing Yes 
Scheduling Yes 
Trip Logs Yes 
Vehicle Management Yes 
Vehicle Tracking No 

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