Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Even though your internal HR team is dedicated to their tasks, they may struggle to manage everything effectively. This busywork can distract you from concentrating on your overarching goals. By utilizing ADP Comprehensive Services, you gain access to outsourced execution that emphasizes strategic support. You can select from a variety of managed services in areas such as HR, talent management, benefits administration, and payroll, allowing our HR specialists to collaborate with you on your processes, objectives, and potential growth areas—empowering you to transform human resources to better serve your organization. With ADP Comprehensive Services, you can ensure that your back office operates smoothly, freeing you to dedicate your attention to what truly matters. Furthermore, you will have the support of an ADP HR Specialist who provides valuable insights into best practices, compliance, and employee relations. Our team of professionals is ready to assist you with various aspects including talent acquisition, benefits, payroll, and compliance, ensuring your business runs efficiently. Ultimately, with ADP Comprehensive Services, you can optimize your HR functions and focus on strategic initiatives that drive your company forward.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aquera
Bookkeeper360
Click Boarding
HubEngage
Inc Authority
LearnUpon
Leena AI
Lyftrondata
MIE Trak Pro
Movista
MyEnroll360
Neobrain
Ntranet
OVVI POS
One Model
Payactiv
Pipefy
QuickBooks Online
Rightworks
eRSP

Integrations

Aquera
Bookkeeper360
Click Boarding
HubEngage
Inc Authority
LearnUpon
Leena AI
Lyftrondata
MIE Trak Pro
Movista
MyEnroll360
Neobrain
Ntranet
OVVI POS
One Model
Payactiv
Pipefy
QuickBooks Online
Rightworks
eRSP

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ADP Comprehensive Services

Founded

1949

Country

United States

Website

www.adp.com/what-we-offer/products/adp-comprehensive-services.aspx

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Payroll

401(k) Tracking
Attendance Management
Benefits Management
Check Printing
Compensation Management
Deductions Management
Direct Deposit
Multi-Country
Multi-State
Reporting/Analytics
Self Service Portal
Tax Compliance
Vacation / Leave Tracking
W-2 and 1099 Preparation
Wage Garnishment

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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