Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Even though your internal HR team is dedicated to their tasks, they may struggle to manage everything effectively. This busywork can distract you from concentrating on your overarching goals. By utilizing ADP Comprehensive Services, you gain access to outsourced execution that emphasizes strategic support. You can select from a variety of managed services in areas such as HR, talent management, benefits administration, and payroll, allowing our HR specialists to collaborate with you on your processes, objectives, and potential growth areas—empowering you to transform human resources to better serve your organization. With ADP Comprehensive Services, you can ensure that your back office operates smoothly, freeing you to dedicate your attention to what truly matters. Furthermore, you will have the support of an ADP HR Specialist who provides valuable insights into best practices, compliance, and employee relations. Our team of professionals is ready to assist you with various aspects including talent acquisition, benefits, payroll, and compliance, ensuring your business runs efficiently. Ultimately, with ADP Comprehensive Services, you can optimize your HR functions and focus on strategic initiatives that drive your company forward.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AXIO Advanced Projects Yes 
Aquera Yes 
Cadient Talent Yes 
Daffodil Home Care Software Yes 
Espresa Yes 
HubEngage Yes 
LearnUpon Yes 
Leena AI Yes 
Lyftrondata Yes 
MyEnroll360 Yes 
Neobrain Yes 
One Model Yes 
Payactiv Yes 
Rightworks Yes 
ShipBob No 
Snappy Yes 
Subscribe-HR Yes 
Teamstack Yes 
VegaCrypt Yes 
Vocantas Communicate Yes 

Integrations

AXIO Advanced Projects No 
Aquera No 
Cadient Talent No 
Daffodil Home Care Software No 
Espresa No 
HubEngage No 
LearnUpon No 
Leena AI No 
Lyftrondata No 
MyEnroll360 No 
Neobrain No 
One Model No 
Payactiv No 
Rightworks No 
ShipBob Yes 
Snappy No 
Subscribe-HR No 
Teamstack No 
VegaCrypt No 
Vocantas Communicate No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ADP Comprehensive Services

Founded

1949

Country

United States

Website

www.adp.com/what-we-offer/products/adp-comprehensive-services.aspx

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management No 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Payroll

401(k) Tracking No 
Attendance Management No 
Benefits Management No 
Check Printing No 
Compensation Management No 
Deductions Management No 
Direct Deposit Yes 
Multi-Country No 
Multi-State No 
Reporting/Analytics Yes 
Self Service Portal Yes 
Tax Compliance Yes 
Vacation / Leave Tracking No 
W-2 and 1099 Preparation No 
Wage Garnishment No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

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