Average Ratings 0 Ratings
Average Ratings 0 Ratings
Similar Products
-
FreshserviceFreshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
-
CareLineLiveCareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the United Kingdom and Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family. Subscription includes CQC and CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty. Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025.
-
ManageEngine ServiceDesk PlusOnline service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
-
Datagate Telecom BillingDatagate is a SaaS and telecom billing solution for MSPs who sell UCaaS VoIP, mobile voice & data services. Datagate can be integrated with many popular software systems used by MSPs, including ConnectWise Manage and QuickBooks. Datagate & partners can handle all your telecom tax & compliance needs.
-
Global Shop SolutionsWe simplify your manufacturing.™ Global Shop Solutions AI-integrated ERP software provides the applications needed to deliver a quality part on time, every time from quote to cash and everything in between including shop management, scheduling, inventory, accounting, quality control, CRM and 25 more. Available in the cloud or on premise and with AI in mind, our manufacturing customers benefit from real-time inventory accuracy, improved on-time delivery, lower administrative costs, increased sales and improved customer service.
-
ServoDeskEasy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
-
QuickFeeQuickFee (ASX: QFE) is a premier provider of payment, financing, and accounts receivable automation solutions tailored specifically for professional services firms. Our platform simplifies the Accounts Receivable process and boosts revenue growth by integrating various online payment methods and robust invoicing tools seamlessly within your practice management system. With QuickFee, you can expect fewer aging receivables, enhanced cash flow, and higher client spending. Your clients get the flexibility to pay via credit or debit cards, ACH/EFT transfers, or QuickFee's unique financing option that allows them to pay their invoice over 3 to 12 months—while firms receive the total payment upfront, incurring no extra costs. Operating across the United States and Australia, QuickFee is dedicated to providing scalable, cost-effective solutions supported by exceptional customer service.
-
AteraThe all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!
-
ScreenMeetScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
-
OdooOdoo is an open-source, fully customizable and extensible software that includes hundreds of professionally designed business applications. Odoo's intuitive database can meet most business needs including CRM, Sales, Projects, Manufacturing, Inventory, Accounting, and Accounting. Odoo is a software solution that can be used to meet all company needs, regardless of size or budget. Odoo's seamless design makes it easy for businesses to become more efficient and save time. Each module is interconnected to offer a seamless experience from one app to the next. Users can automate many tasks that would otherwise require manual inputs to multiple applications. Odoo enables teams to collaborate with each other from one platform, allowing them to keep all business functions in one place.
Description
At Help Desk Software Australia, we are committed to offering software that is organized, efficient, and user-friendly, ensuring superior management of your data. Our goal is to create robust, effective, and targeted solutions tailored for both businesses and government entities, informed by cutting-edge research that identifies what truly enhances your everyday operations. We proudly supply software solutions to significant public and private corporations as well as prominent SMEs throughout Australia and in various international markets. Our dedication to innovation and quality positions us as a leader in the software industry, enabling our clients to thrive in their respective fields. Through our unique approach, we strive to make a lasting impact on how organizations manage their tasks and data.
Description
HelpdeskAdvanced is a web and mobile solution that adheres to ITIL v3 standards, effectively managing services across all areas of an organization where Service Management is vital for successfully achieving and optimizing business goals through high-quality standards. This Service Desk solution operates on the principles of process automation, enhancing various strategic scenarios in service governance with its automation capabilities and extensive configurability of both IT and Business processes. By utilizing HelpdeskAdvanced, users can access a user-friendly Service Desk solution that enhances the User Experience through intuitive interfaces and easy-to-navigate channels. The introduction of the mobile app in the 10.1.16 release further extends the accessibility of key Service Management features, allowing users to manage their needs seamlessly from any location at any time. This flexibility not only improves efficiency but also ensures that organizations can respond promptly to service requests, ultimately driving higher satisfaction among users.
API Access
Has API
API Access
Has API
Integrations
Nekton.ai
Pricing Details
$995.00
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help Desk Software Australia
Country
Australia
Website
www.helpdesksoftware.com.au
Vendor Details
Company Name
PAT
Founded
1992
Country
Italy
Website
www.pat.it
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
