800.com Reviews

800.com

4.5 out of 5 stars
Learn More for 800.com
CallRail Reviews

CallRail

5.0 out of 5 stars

Average Ratings 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Description

Turn the world into your office. 800.com allows you to manage your business from your cell phone. No contract, advanced calling features, forwarding for cell phones, and advanced calling features Increase conversions, brand recall, higher call response, and SMS messaging. Manage extensions, send professional greetings and manage your account online. 800.com offers standard forwarding as well as simultaneous and sequential ringing. Toll free numbers are the best standard for telephone numbers and will be taken seriously by US customers. Local numbers signal that your company isn't focused on doing business in the entire country. Every 800.com member has access to every phone system tool, regardless of the plan they choose. You will not only help your customers avoid long distance fees but also your company.

Description

CallRail provides complete visibility to marketers who rely on quality leads to measure their success. CallRail is committed to helping customers see the results of their digital marketing efforts. We see the potential in connecting data from chat, forms, and calls. This helps our customers achieve better outcomes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Slack Yes 
WordPress Yes 
Zapier Yes 
Adplorer No 
Axis LMS No 
BI Book No 
CallToSale No 
ContractorHUB No 
Enzy No 
Google Analytics Yes 
NinjaCat No 
Ours Privacy No 
SmartAdvocate No 
Snowplow Analytics No 
Stackreaction No 
TapClicks No 
TextDeliver No 
TugBiz No 

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Slack Yes 
WordPress Yes 
Zapier Yes 
Adplorer Yes 
Axis LMS Yes 
BI Book Yes 
CallToSale Yes 
ContractorHUB Yes 
Enzy Yes 
Google Analytics No 
NinjaCat Yes 
Ours Privacy Yes 
SmartAdvocate Yes 
Snowplow Analytics Yes 
Stackreaction Yes 
TapClicks Yes 
TextDeliver Yes 
TugBiz Yes 

Pricing Details

$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Trial Yes 
Free Version No 

Pricing Details

$45.00/month
Call Tracking - $45/ mo.
Marketing Analytics - $95/mo.
Conversation Analytics - $95/mo.
Analytics Suite - $145/mo.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

800.com

Founded

1997

Country

United States

Website

www.800.com

Vendor Details

Company Name

CallRail

Founded

2011

Country

United States

Website

www.callrail.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Tracking

CRM No 
Call Log Yes 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence Yes 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log No 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Conversation Intelligence

AI Insights No 
Account Health Alerts No 
Call Analytics No 
Call Recording No 
Call Recording Cloud Storage No 
Call Snippets No 
Call Transcription No 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Lead Management

Activity Tracking Yes 
Campaign Management Yes 
Lead Capture Yes 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management No 
Prospecting Tools No 
Source Tracking Yes 

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution Yes 
Customer Journey Mapping No 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Online Form Builders

Artificial Intelligence No 
Assign Roles / Permissions No 
Collaboration Tools No 
Conversational Forms No 
Data Tables No 
Drag & Drop / No Code No 
Export to PDF No 
HIPAA Compliant No 
Import Existing Forms No 
Mobile Forms No 
Offline Forms No 
Pre-made Templates No 
Quizzes / Questionnaires No 
Reporting / Data Visualization No 
Signup Forms No 
Surveys No 

Revenue Intelligence

Actionable Insights Yes 
Alerts / Notifications Yes 
CRM Interactions No 
Call Scoring Yes 
Conversation Intelligence Yes 
Dashboard Yes 
Email/Message Interactions No 
Market Intelligence No 
Phone Call Interactions Yes 
Pipeline Visibility No 
Sales Coaching No 
Video Call Interactions No 

Alternatives

Phone.com Reviews

Phone.com

5.0 out of 5 stars

Alternatives

Phonexa Reviews

Phonexa

4.9 out of 5 stars
CTM Reviews

CTM

CallTrackingMetrics
4.5 out of 5 stars
Talkroute Reviews

Talkroute

4.7 out of 5 stars
VirtualPBX Reviews

VirtualPBX

4.7 out of 5 stars
800.com Reviews

800.com

4.5 out of 5 stars
Grasshopper Reviews

Grasshopper

GoTo
4.7 out of 5 stars