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Average Ratings 1,121 Ratings

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Description

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

Description

Founded in January 2015, sipXcom emerged from a fork of the sipXecs project, initiated by the eZuce, Inc. development team. The sipXecs and SIPfoundry communities were struggling to expand their developer base due to a limiting contributor agreement, prompting the creation of sipXcom, which features an open contribution model. The source code for sipXcom is licensed under the copyleft-friendly AGLP v3 (Affero General Public License), ensuring greater flexibility for developers. Currently under development, SWARM is the codename for the upcoming iteration of the sipXcom and sipXecs projects, with a production launch expected in early 2017. This new platform will adopt a microservices-based architecture, enhancing scalability, reliability, and configurability beyond what sipX currently offers. SWARM is engineered to be compatible with any computing environment, including dedicated, virtual, or cloud servers, and also allows for hybrid setups that merge on-premise and cloud solutions. With these advancements, sipXcom aims to significantly improve user experience and functionality in the ever-evolving communication landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AspenPLUS
Bitrix24
Clinicea
Coeo
DIDforSale
Enapps ERP
FetchIt
Halo Service Desk
IBM Cloud
Kommo
Microsoft Teams
New Era
Nutshell
Qobrix
SIP Caller
Telnyx
Video RTC
Zendesk
eWay-CRM
thinQ

Integrations

AspenPLUS
Bitrix24
Clinicea
Coeo
DIDforSale
Enapps ERP
FetchIt
Halo Service Desk
IBM Cloud
Kommo
Microsoft Teams
New Era
Nutshell
Qobrix
SIP Caller
Telnyx
Video RTC
Zendesk
eWay-CRM
thinQ

Pricing Details

Free for up to 10 users
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

3CX

Founded

2005

Country

United States

Website

www.3cx.com

Vendor Details

Company Name

sipXcom

Founded

2015

Country

United States

Website

sipxcom.org

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Fax Server

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

PBX

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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