Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
360 Textolic serves as an advanced multichannel messaging platform that allows sales, marketing, and support teams to connect with customers directly from their CRM systems. It accommodates more than 11 different communication channels, such as SMS, WhatsApp, RCS, Telegram, and Messenger, all from a single, cohesive interface.
Equipped with functionalities like bulk messaging, individual outreach, automated scheduling, no-code chatbots, and seamless CRM integration, Textolic enhances response rates and simplifies communication, eliminating the need for multiple tools. Users have the capability to customize their campaigns, automate follow-up messages, and analyze outcomes using integrated reports and analytics.
This platform is particularly beneficial for businesses utilizing Salesforce, HubSpot, or Zoho, as it helps minimize operational costs while facilitating large-scale outreach. With its robust features, organizations around the globe trust 360 Textolic for a quicker, more intelligent, and personalized approach to engaging with their customers effectively. Furthermore, it empowers teams to focus on building relationships rather than managing communication logistics.
Description
What is Kommunicate?
Kommunicate, an innovative AI-powered customer support platform, is designed to help businesses streamline their communication processes, enhance customer engagement, and provide round-the-clock support. Here's an overview of Kommunicate, highlighting its features, and benefits.
Top Kommunicate Features
AI-Powered Chatbots: Leverages AI to create intelligent chatbots for handling queries, offering instant responses, and reducing human workload. Customizable to match brand tone.
Multichannel Support: Manages interactions across websites, mobile apps, WhatsApp, Facebook Messenger, and more, ensuring accessible communication.
Seamless Integration: Integrates with CRM/helpdesk tools like Zendesk, Salesforce, and HubSpot for a unified support experience.
Live Chat & Handoff: Enables human agents to seamlessly step in for complex queries, while chatbots manage routine ones.
Rich Messaging & Automation: Supports sending images, videos, and files, with automated workflows for efficient processes.
Key Benefits
Offers 24/7 support, boosts engagement across channels, improves efficiency by automating tasks, scales with business growth, and allows extensive customization for tailored support experiences
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
Easyflow
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Morphic
Quickwork
Salesforce
Stackreaction
Telegram
Integrations
WhatsApp
Easyflow
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Morphic
Quickwork
Salesforce
Stackreaction
Telegram
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
360 Degree Cloud Technologies Private Limited
Founded
2012
Website
360degreecloud.com/360-textolic/
Vendor Details
Company Name
Kommunicate
Founded
2020
Country
United States
Website
www.kommunicate.io
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant