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Description
360 Synergy serves as a comprehensive cloud-based platform designed specifically for field service companies, integrating workforce management with reputation enhancement tools. It features a blend of onboarding processes and document management alongside robust team communication, event organization, objective tracking, polling, anonymous feedback mechanisms, achievement badges, and performance dashboards. Managers can utilize leaderboards to acknowledge their technicians' contributions, leverage an AI-driven knowledge base for sharing essential operational insights, and monitor inter-team activities effectively. Field personnel have the capability to solicit customer reviews via SMS, email, or QR codes while also accessing metrics related to their review performance. Additionally, the platform smartly channels satisfied customers towards Google for reviews while directing unhappy clients to a private feedback channel for resolution. AI technology also aids in crafting responses to Google reviews, enhancing customer engagement further. The target audience includes mobile service sectors such as HVAC, cleaning, landscaping, pool services, and pest control, all of which can benefit from streamlined employee coordination, a positive workplace culture, and proactive customer feedback solicitation. A single monthly subscription encompasses all platform modules, though there are user limits and charges for any additional users. This approach ensures that businesses can scale their engagement and operational efficiency as needed.
Description
ReviewGun is a mobile-centric tool designed to facilitate review requests for home-service professionals such as plumbers, roofers, and HVAC technicians. After completing a task, technicians can easily request Google reviews by generating a text message containing a link to the business’s review page, which they can then send through their personal messaging app. The system allows for customization with client-specific information, and it includes various saved templates tailored for different service scenarios, whether it be routine maintenance or urgent repairs. Additionally, ReviewGun logs each request, capturing the customer's name, the technician's identity, and the timestamp, enabling teams to review their outreach history before making further requests. Companies can also promote their Google review link by using QR codes on invoices or displaying them at service counters. This phone-based approach is specifically crafted for implementation at job sites, integrating review requests into the job completion process without necessitating any app installation for customers. By streamlining this process, ReviewGun enhances the chances of receiving valuable customer feedback immediately after service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
Starter costs $29/month, and Pro costs $59/month. Both plans include a 3-day free trial. A payment card is required to start, but there is no charge if you cancel before the trial ends. Neither plan has per-text fees or a monthly request cap.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
360 Synergy
Founded
2025
Country
United States
Website
360synergy.net
Vendor Details
Company Name
ReviewGun
Founded
2026
Country
United States
Website
www.reviewgunapp.com
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No