Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
360 Synergy serves as a comprehensive cloud-based platform designed specifically for field service companies, integrating workforce management with reputation enhancement tools. It features a blend of onboarding processes and document management alongside robust team communication, event organization, objective tracking, polling, anonymous feedback mechanisms, achievement badges, and performance dashboards. Managers can utilize leaderboards to acknowledge their technicians' contributions, leverage an AI-driven knowledge base for sharing essential operational insights, and monitor inter-team activities effectively. Field personnel have the capability to solicit customer reviews via SMS, email, or QR codes while also accessing metrics related to their review performance. Additionally, the platform smartly channels satisfied customers towards Google for reviews while directing unhappy clients to a private feedback channel for resolution. AI technology also aids in crafting responses to Google reviews, enhancing customer engagement further. The target audience includes mobile service sectors such as HVAC, cleaning, landscaping, pool services, and pest control, all of which can benefit from streamlined employee coordination, a positive workplace culture, and proactive customer feedback solicitation. A single monthly subscription encompasses all platform modules, though there are user limits and charges for any additional users. This approach ensures that businesses can scale their engagement and operational efficiency as needed.
Description
MyHomeService360 is a cloud-based software solution tailored for home service companies such as HVAC, plumbing, electrical, roofing, lawn care, pool maintenance, cleaning, pest management, and handyman services. This platform seamlessly integrates customer management, scheduling, dispatching, online appointment booking, estimates, invoicing, payment links, and comprehensive double-entry accounting. Office personnel can efficiently oversee recurring jobs, allocate technicians, enhance route planning, monitor field operations, and manage service plans, reports, inventory, and purchase orders. Technicians benefit from a mobile application that provides job specifics, checklists, photo uploads, signature capture, time tracking, and payment processing, all with the capability to work offline. Customers have the convenience of approving estimates, making deposits, paying invoices, and reviewing their service history along with equipment records. Notably, the primary software is available without a monthly fee for an unlimited number of users, while transaction processing and additional services incur separate charges. This comprehensive system not only streamlines operations but also enhances customer satisfaction by providing easy access to essential services.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Business Profile
No
Pricing Details
$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial
Yes
Free Version
No
Pricing Details
$0
The software is free for unlimited users. Card payments cost 3.9% + 30¢; ACH payments cost up to 1.8%, capped at $10. The optional phone system is $79/month, and online bill pay is $39/month per office in months it is used. Payroll is planned for December 2026 as a paid add-on at $39/month + $6 per employee.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
360 Synergy
Founded
2025
Country
United States
Website
360synergy.net
Vendor Details
Company Name
The Compendium Company
Founded
2026
Country
United States
Website
myhomeservice360.com
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No