Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our team comprises skilled data scientists and software developers who collaborate closely with experts from the Consumer Packaged Goods (CPG) sector. We pride ourselves on being more than just capable generalists; we possess a deep understanding of the complexities brands face in their often challenging relationships with retailers, which is clearly reflected in the solutions we provide. Our insights are not only informative but also actionable across various departments, including field sales, key account management, and customer marketing. Recognizing that choosing a solution provider is a significant decision for any business, we facilitate this process by offering a concise ‘Proof of Concept’ phase that helps you build a compelling business case for partnering with our experts. This straightforward next step is designed to be quick, cost-effective, and simple to deploy. Within just a few weeks, you will gain valuable insight into the potential benefits of enhancing your retail execution, which will support informed planning and budgeting decisions. By leveraging big data, we enable rapid analysis and efficient resource allocation, ultimately driving better outcomes for our clients. Additionally, we are committed to fostering long-term relationships that evolve alongside your business needs.
Description
The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
20:20 Retail Data Insight
Founded
2000
Country
United States
Website
www.2020rdi.com/solutions/
Vendor Details
Company Name
Wayvee
Founded
2023
Country
United States
Website
wayvee.com
Product Features
Predictive Analytics
AI / Machine Learning
No
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
No
Sentiment Analysis
No
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No