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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can turn more people into satisfied customers by using user insights. Automatically survey your users as they use your app or browse your website. Collect actionable insights from your users to better understand what they want and why. Convert them more into repeat customers. AI allows anyone in your team to create user research surveys customized for you in seconds. AI will ask you about your goal. 1Flow AI creates a customized survey in less than 5 seconds based on your requirements and its domain expertise. Create beautiful in-app flow with font and color customization. You can also choose from a range of widget sizes and positions. Give your users an experience that feels like it's part of your brand. You can trigger any flow to appear at the exact right time, based on page URL rules and events. Meet users where they're most engaged and get to know them quickly.

Description

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
Zapier Yes 
5X No 
Airtable No 
Campaign Monitor No 
Google Docs No 
Google Forms No 
Jira No 
Jitbit Help Desk No 
Knack No 
Metatask No 
Salesforce Marketing Cloud Account Engagement No 
SendPulse No 
Vtiger CRM No 
Zoho Connect No 

Integrations

Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
Zapier Yes 
5X Yes 
Airtable Yes 
Campaign Monitor Yes 
Google Docs Yes 
Google Forms Yes 
Jira Yes 
Jitbit Help Desk Yes 
Knack Yes 
Metatask Yes 
Salesforce Marketing Cloud Account Engagement Yes 
SendPulse Yes 
Vtiger CRM Yes 
Zoho Connect Yes 

Pricing Details

$200 per month
$250 per month if billed monthly
Free Trial Yes 
Free Version Yes 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

1Flow

Founded

2021

Country

United States

Website

1flow.ai/

Vendor Details

Company Name

Retently

Founded

2015

Country

United States

Website

www.retently.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

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