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support

Description

17TRACK serves as a robust global package tracking solution, accommodating over 2,500 shipping carriers and 190 airlines worldwide, featuring prominent services such as USPS, UPS, FedEx, and DHL. Users benefit from real-time tracking updates boasting an impressive accuracy rate of 99.9%, with the system automatically identifying more than 80% of carriers to deliver accurate tracking numbers and comprehensive delivery information. This platform allows users to track shipments seamlessly across various devices, including desktop computers, mobile applications, and a mini-program on WeChat, thereby enhancing the convenience of global tracking. For ecommerce sellers, 17TRACK provides valuable integration with major platforms like Amazon, eBay, and Shopify, streamlining order synchronization and minimizing the need for manual processes. The service enhances visibility into order details, promptly identifies any irregular delivery statuses for necessary interventions, and supplies analytics on both delivery metrics and sales performance. Additional functionalities include the ability to import multiple orders at once and export tracking data, making it a versatile tool for managing shipments effectively. Overall, 17TRACK stands out as an essential resource for both individual consumers and businesses aiming to optimize their shipping and tracking processes.

Description

For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system. The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform. Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Adobe Commerce
Amazon
BigCommerce
FedEx Ship Manager
Foursixty
Klaviyo
Magento
Salesforce
Shopee
Shopify Plus
UPS Ready
Upsell.com
WeChat
WooCommerce

Integrations

Shopify
Adobe Commerce
Amazon
BigCommerce
FedEx Ship Manager
Foursixty
Klaviyo
Magento
Salesforce
Shopee
Shopify Plus
UPS Ready
Upsell.com
WeChat
WooCommerce

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

17TRACK

Country

United States

Website

www.17track.net

Vendor Details

Company Name

WISMOlabs

Founded

2018

Country

United States

Website

wismolabs.com

Product Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Alternatives

Alternatives