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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

08UK offers advanced inbound number solutions that boost customer interaction, simplify communication, and broaden business outreach. Our range of services encompasses 0800 freephone numbers to incentivize customer calls, budget-friendly 03 numbers, virtual geographic numbers to establish a local presence, and international toll-free numbers for worldwide accessibility. Companies can implement Customer Satisfaction (CSAT) surveys to gather immediate feedback, which aids in enhancing service quality and agent efficiency. Additionally, our solutions provide increased credibility, tracking for marketing campaigns, sophisticated call management through IVR and call routing systems, and automatic disaster recovery to ensure continuous service. By utilizing these offerings, businesses can maintain strong connections, remain competitive in the market, and prioritize a customer-centric approach. The comprehensive nature of our services makes it easier for organizations to adapt to changing customer needs and preferences effectively.

Description

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. 27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Google Business Profile
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero

Integrations

Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Google Business Profile
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero

Pricing Details

£12/number, POA for bulk
Free Trial
Free Version

Pricing Details

$0 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

08UK

Founded

2007

Country

United Kingdon

Website

www.08uk.co.uk

Vendor Details

Company Name

BizRatings.com

Founded

2012

Country

United States

Website

www.bizratings.com

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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