Best On-Premise Communications Software of 2024

To get more features, connect fax machines with premise-based servers. For security and reliability, connect fax machines to VoIP providers using HTTPS. Finally, a reliable method to connect fax machines with VoIP. Fax ATA now uses HTTPS to securely send faxes over any data connection (internet or cellular) and provides new functionality to the fax machine, including automatic fax archiving, email notifications, and automatic fax archiving. FaxBack's VoIP fax machine solutions are built from the ground up to meet today’s business VoIP and Internet connectivity needs. Allows companies to connect fax machine to a premise-based or VoIP provider. FaxBack Fax machine solutions offer features similar to VoIP. Fax notifications can be received via email. Track, archive, and manage your faxes using the control panel of the fax server.

It is easy to install and configure PBX software that is fully supported with our telephony hardware. It is ideal for small to medium-sized businesses (SMBs) who require a more sophisticated phone system than those found in larger companies. However, it does not come with a high price tag. OpenPBX combines the efficiency and ease of use of the desktop computer with the simplicity of a telephone handset to give you advanced features. You can also control your communication system from anywhere. Voicetronix offers line interface hardware that can connect to either standard POTS lines or primary rate (E1/T1) trunklines. OpenPBX's Do-it-Yourself (DIY), option allows customers to create their own phone system with commodity PC servers running Linux or analog telephone handsets. You can set up and manage your own phone system without the assistance of a technician. You can navigate to your web browser and select voicemail messages.

Cloud contact centre is an online communication platform that can easily be managed from anywhere. The software is customizable and seamlessly connects all communication channels and customer information to other business systems. This allows you to personalize and enhance the customer experience. This unified approach is beneficial for all businesses, regardless of size.

ICTContact offers advanced contact center solutions including predictive dialing and progressive dialing. It also includes IVR studio support, white labeling, multi-tenant, and white labeling. ICTContact is a highly automated and advanced contact centre software solution that supports both inbound and outbound call center functionalities, along with campaign scheduling and AMD, DNC, and automated press 1 marketing with real-time call tracking and control. ICTContact is also bundled with WebRTC-based webphones and agent panels with full CRM integration using REST APIs.

Beey is a program that converts audio or video recordings to text with high accuracy and in just a few moments. Beey recognizes speech in 20 different languages. The user-friendly editor allows for further processing of the text, exporting to different formats, and creating automatic translations or subtitles. The editor has a recording preview that is synchronized to the edited text. This is shown by the moving cursor. Editor controls can be used to slow down, speed up, or start the playback at the cursor position. Beey provides several additional tools, including Splitter, Voice, Link and Splitter. Link allows you to transcribing video/audio from global platforms such as YouTube. Splitter is useful for long content. It divides the original recording and allows users to work on each segment separately. Stream can do real-time transcription and caption live streams. Voice records and transcribes real-time speech.

Galene is a videoconferencing server (an SFU) that is easy-to-deploy and requires only moderate server resources. It was designed originally for lectures, conferences, and student tutorials. However, it is also useful for regular meetings. Galene was used to produce lectures, practicals and seminars at two major universities, Universite de Paris (Universite de Paris) and Sorbonne Universite (Universite de Paris). It was also used for staff meetings. It was used to host two conferences, SOCS'2020 and JFLA’2021. Galene's server is implemented in Go and uses Pion's implementation of WebRTC. The server is regularly run on Linux/amd64, Linux/arm64, Linux/armv7, Linux/mips and Windows. It should be portable to any other system, including Mac OS X. The default client, implemented in Javascript, works on all major web browsers on desktop and mobile, including the latest versions.

VortalSoft Virtual Call Center (VSVCC), is a hosted contact centre solution that provides intelligent call treatment, routing and blending. It also manages all customer interactions. VortalSoft is a provider of on-demand contact center solutions that optimize agent resources and increase sales, marketing, and customer service team effectiveness. VortalSoft offers a viable alternative for companies and outsourcers of all sizes to the complexity, cost and overhead of an on-premise contact center infrastructure. As a subscription service, VortalSoft offers a full range of inbound and export solutions over data networks. VortalSoft's flexible outsourcing solutions are a competitive advantage for organizations looking to maximize customer experience and increase profitability.

Quadient Inspire allows organizations to create and deliver compliant customer communications across all channels and digital media from a single hub. Quadient offers flexible cloud, hybrid, or on-premise deployments. This allows companies to avoid being locked into outdated infrastructures that won't allow them to future-proof their communications. Inspire provides comprehensive support for Red Hat®, OpenShift®, and makes it easier to develop, test and deploy Inspire in private or public cloud environments. This allows you to bring your communications to market faster and with more flexibility. From a single interface, quickly create communication templates for all of your digital and physical channels. Drag and drop design allows you to quickly create powerful communications that share content and messages across multiple channels.

Cloud Contact Center is for businesses that need to increase their call handling capacity. It can also be used to meet spikes in call volume, such as seasonal demand or crisis management. Our cloud-based enterprise-grade contact center is fast to deploy, easy-to-add/remove users, cost-effective compared to traditional on-premise solutions. It's ideal for businesses that want more control and flexibility in their telephony infrastructure. This contact center is one of few that allows users to access the native Microsoft Teams interface. Cloud Contact Centre by Teleware offers users an enhanced experience every single day.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Blueface VoIP phone system ensures that your business is ready for anything. You can make calls from any device, at any time, no matter if you are in the office, remote, or hybrid. Flexible, flexible cloud business phone system that scales to any size. Blueface is available now. Ascalable IP business phone system that will help your business grow. Reduce line rental and get up to 40% off your phone bill A business phone system that includes 60+ features, including IVR, Softphone (Mobile/Desktop), Console, Recording, and more. You can manage your communications through our self-service portal. A wide range of DECT hardware and accessories, from entry-level to executive levels. Blueface Unified Communications, Poly and unlimited audio conferences. Blueface Softphone App allows you to take your landline with your mobile phone. It also includes recording. Blueface offers a variety of continuity services to ensure you are always connected.

Contact Center is an integral part of customer relationship management. It drives customer experience. Large companies use contact centers for support, service, feedback, and marketing functions. However, smaller businesses rely on them heavily for direct marketing campaigns. Easy integration with third-party databases, CRMs, and connectors allows for easy capture, analysis, and leverage of customer data. This can be used to improve customer relations and business productivity. CZ Contact Centre can be used on-premise or on the cloud. It can be scaled to meet all your business requirements and is customizable. We know that your business could be a start-up or a medium-sized business. It can also be a large business. We offer a variety of product packages depending on your business needs.

Although communication is possible in many ways, when it really matters, we use the most important tool -- our voice. Atos Unify OpenScape Voice is part of the Atos Unify OpenScape enterprise portfolio. It allows your enterprise to communicate with each other, with customers, and with all stakeholders with richness and immediacy. Atos Unify OpenScape Voice can be used as a standalone voice application or integrated with other unified communications applications. It combines carrier-grade reliability and security with massive scalability (upto 100,000 users per node), flexible on-premise deployment with the features your business needs, and flexible cloud deployment. We seamlessly sync voice with mobility, web conferencing, chat and messaging, as well as video and web conferencing. Integrate voice into your business applications. You can even unify your multi-vendor voice network in-place without having to rip and replace. All this with one simple framework. This is something worth talking about.

Enghouse Interactive SmartDial, the industry's best outbound dialer, provides clients and agents with an unparalleled experience. It delivers higher agent productivity and simplifies compliance with regulations. Six Reasons to Use SmartDial From Enghouse Interactive Enghouse Interactive Contact Center solutions - Engineered to work natively - Seamlessly integrates to other Contact Center platforms Intelligently blends Inbound and Outbound calls to maximize Agent productivity - Meets all national, regional, and local regulations (i.e. TCPA, FDCPA, DNC) - Enjoy unparalleled operational flexibility across multiple campaigns and timezones - Available via Cloud, Hybrid, or On-Premise deployments

Unified Office, Inc., is a leader in providing SDN-based Hybrid Cloud services (trifecta of private cloud, on-premise, and public cloud) managed Voice over IP and Unified Communications services for small and medium-sized businesses (SMBs). Total Connect Now(sm), our service architecture, was designed from the ground up to provide the best experience and availability. It leverages the latest extensible business VoIP communications technology as well as cloud-based infrastructure to increase SMB workforce productivity. This unique architecture is the product of decades of combined experience in the telecommunications service provider as well as large enterprise data networking sectors. Our team is a business VoIP provider and has developed protocols, built scalable products, supported, integrated, deployed, and supported carrier-grade equipment in many of the largest converged network around the globe. Our core values are quality, dependability and innovation as well as support.

A differentiated customer experience can make a difference in customer loyalty and customer advocacy. It is essential to provide a clear and consistent Omni Channel experience to all customers who contact you. Cloudphoney offers multichannel Customer Interaction Solutions both on-premises and cloud. This allows customers to understand the dynamics of customer expectations and what it takes for them to be happy. Cloudphoney's contact centre solutions meet your needs throughout the customer journey, from lead nurturing to customer retention. Cloudphoney's solution-rich offerings include Call Queue Management and Automatic Call Distributor. Outbound dialer, Call Back Requests and Call Analytics are just a few of the many features that Cloudphoney offers. These features allow for superior IVR self service while reducing discord in agent-assisted conversations.

OpenText™, Qfiniti, is a centrally managed suite that provides workforce optimization solutions for multichannel interaction analysis. It offers real-time agent support as well as call center performance management capabilities. Qfiniti automatically provides relevant, accessible, and actionable customer intelligence that allows organizations to better understand customer interactions. This will allow them to deliver exceptional service around the world. Qfiniti can be deployed on-premises and on the cloud and integrates with all contact center telephony systems as well as CcaaS vendors such Amazon Connect, Twilio and RingCentral. Provides coaching opportunities by offering performance assessment capabilities. It allows users to create and modify evaluations online using easy-to-use scoring features and navigation. It uses unique agent rankings, skills and seniority to support scheduling. It also allows users to forecast staffing needs and accurately schedule single or multi-skilled employees.

Unified management is now possible with the Kurmi MACD Enterprise software program. System administrators love the convenience of having one platform to manage all their communications systems. Kurmi Enterprise software MACD offers multi-vendor, cloud-based, and on-premise environments. This allows for flexibility in integration of new services and vendors. The software automates routine tasks for system administrators. This software can reduce support costs and frees your most valuable tech employees to concentrate on the things they are best at. This results in higher end user satisfaction and fewer errors. Automating the provisioning process is possible. You can save time and be confident that your systems are working at their best, with no minor errors. Kurmi allows you to connect enterprise communications systems with corporate IT apps such as HR, ITSM: Workday or ServiceNow, OTRS and many more.

Unified Office, Inc., is a top Managed Services Provider for Business Class Communications Services to Small- and Medium-sized Businesses. Unified Office provides fully managed business VoIP services. It integrates a quality and support plan that begins with a prospect engagement and continues through a site survey, network assessment, and ongoing integration, testing, deployment, and support lifecycle. We monitor all end-to–end service assets (on-premise, private/public clouds, software, hardware, quality, availability) round the clock using specially developed diagnostic tools. It is our commitment to support our business customers and resellers that is most important. Large enterprises have been attracted to the Internet of Things (IoT), and have purchased them. Unified Office, a provider of huManaged VoIP services, has extended its one-year-old Internet of Things service.

ecQX - Epygi's cloud PBX solution. Can be hosted on our servers or on yours. ecMON – Monitoring platform for cloud and on-premise. This is a great way to manage multiple installations. eQall – Epygi Softphone. It can be used to replace handsets and supplement systems. Epygi's user interface has a robust and simple-to-use design. Administrators and users can access extensive documentation and a variety of training videos to help them get up to speed. Monitors both cloud-based and on-premise PBX system. Alarms can be set for more than 70 events in the QX and ecQX systems, including bad quality calls reports. You can save/restore, upload/download QX configurations from QX system to the cloud and your computer. Maintain the latest software versions on QX systems. Verify that QX systems are active. View uptime and registered endspoints. View graphical data on CPU activity and concurrent calls. Remotely access the GUI and endpoints registered on the QX devices and endpoints registered on the QX devices.

Everything you need to know about the FreeSWITCH platform. FreeSWITCH, a Software Defined Telecom Stack, enables the digital transformation of proprietary telecom switches into a flexible software implementation that runs on all commodity hardware. FreeSWITCH is able to unlock the telecoms potential of any device, from a Raspberry Pi to a multi-core Server. FreeSWITCH, when combined with SignalWire, a hosted cloud platform, can connect with the outside world and scale up to any size. The pre-built virtual machine includes both a written as well as a video how-to. You only need a copy virtualbox to get started. You can also follow these instructions if you are a skilled developer to compile the FreeSWITCH platform directly from source. If you have a spare Debian instance, you can follow this link to find detailed instructions on how to install our packages.

The industry-leading XMFax® solutions suite allows companies to receive faxes directly to email. This increases security and efficiency, eliminates copper phone lines, and allows them to send faxes from computers or MFPs. XM Fax increases productivity, reduces costs and helps organizations comply to regulatory requirements. Software-only IP Fax Server Solution - No fax boards required. Eliminate the need for analog phone lines. Eliminate legacy fax hardware's maintenance, consumable and repair costs. Lowest cost routing. Compliance with regulations such HIPAA, GDPR SOX, FERPA, SOX, SOX, SOX, SOX, and SOX. Zero retention feature. Advanced traceability is possible by using the event log. ISO/IEC 27001 :2013 and PCI DSS compliant Cloud Services. As easy-to-use as email. Outlook add-ons and Exchange integration. Full range of MFP connectors. Mobile applications (phone and tablet). Available in Cloud, On-Premises, and hybrid deployments. Three application-optimized editions to choose from.

Omnistream is a software tool that aggregates cellular channels from smartphones and embedded SIM cards from video encoders. It provides a reliable uplink that broadcasters and media companies can use to transmit secure information by cascading the mobile power of multiple smartphones or a coder. Our disruptive technology provides professional broadcasters and media companies a paradigm shift in engagement. We use off-the-shelf hardware, such as a video encoder or smartphone, to deliver a reliable cellular channel. This reduces the high cost of satellite broadcasting and removes the need for heavy, dedicated hardware. Our flagship product, OS-Pro, is a cloud-based/on-premise software solution designed for the transmission of high-quality, live video, audio and data in real time, from anywhere with cellular coverage.

SIP Trunks allow you to modernize your business phone system while also saving money on telephony. Modernize an existing system or save enough money to buy a new one. SIP Trunking is compatible with most modern phone systems. Our Partners work together to assist with all setup and migration tasks. You can save money by using international, long-distance and toll-free calling rates that are lower. Intermedia's enterprise-grade Datacenters can be used to protect against local outages. Customers typically pay per-line for physical lines that originate from their central office. These phone lines can be very expensive. These lines are expensive and customers invest a lot to get them up and running. SIP Trunking allows phone calls to be routed over the internet. This makes all the difference.

Your mailbox should be under your complete control. Developermail allows you to configure mailboxes as if they were hosted on your own server. You can include things like catchalls, forwards, catchalls, and sieve filters. Start optimizing your mailbox now and forget about the time-consuming server administration. Each mailbox has reminders, an address book, and calendars. Developermail seamlessly integrates into your daily life as a developer. All configuration is done using YAML files that are stored in your personal git repository on our servers. To update configuration settings, simply use "git clone” and "git push". We are as concerned about privacy and security as you are. Developermail uses proven encryption technology to protect your data. We will not sell your personal data or share it with third parties for marketing purposes.