Best On-Premise Communications Software of 2024

We offer the perfect VoIP solution for anyone looking to simplify their office or mobile communications. TecWerks offers a unique alternative to other telecom providers. We offer options that can scale from the smallest company to multi-site national companies without the sticker shock. You will save BIG on your phone service costs with our telecom plans. There are no hidden fees. Are you required to leave the office occasionally? Our VoIP phone systems can be used on mobile devices. Don't miss an important call if you are not available. You can take the office with you, even if your cell phone number is not publicized. Are you looking for remote workers or field staff? No problem. We have the solution that fits your needs. We can customize telecom packages to meet your business's needs. VoIP (voice over IP), which is completely portable, reduces costs and increases accessibility for your business. We have everything you need, from basic to advanced cloud-based voice-over-IP solutions - we have it all.

Nirvana is an innovative platform for video and collaboration. Nirvana is available both on-prem and on the cloud. Nirvana can be used on any device (mobile and browsers) to provide a consistent, seamless meeting experience. Nirvana makes it easy to conduct meetings efficiently, without the need for downloading desktops. It also integrates with your existing calendar. Nirvana supports all required encryption and security models. Nirvana SDK can be used to integrate Nirvana services in existing solutions. Nirvana is a platform that allows you to connect disparate networks and systems to create a seamless meeting experience. You can easily attend meetings on any platform you choose and conduct your proceedings with ease. Allows users to communicate with each other via mobile devices using voice and video, messaging, collaboration, and messaging. Nirvana SDK mobile and browser, as well as the supporting infrastructure, can be integrated and consumed.

ID CLOUD, A premium cloud contact center solution helps streamline all your business-related communications and engage with your customers through multiple communications channels e.g. voice, video, chat, email, social media & messaging.

All in one place, create beautiful forms, access-controlled database, and highly customizable business applications. To create your perfect application, you can connect building blocks like forms, tables, lists and charts to create powerful relational databases. You can power your data collection with simple, but powerful online forms that don’t require any programming. You can capture leads, create workflows and collect payments. Your workspace can be divided into different departments, clients, projects, and teams. Securely access your team members and collaborate more effectively in real-time. Do not settle for generic software that doesn't suit your business. You can quickly create custom interfaces that allow you to access your business's data without the need for developers. Connect your workflow with thousands of apps and services like Google, Salesforce, Salesforce, Slack, and many more.

A customer communications platform that allows businesses to communicate with their customers through personalized content across 6 channels and in more than 100 languages. These are our product features: 1. Print Design Studio 2. Email Design Studio 3. Studio for Short Message Design 4. Mass communication transaction system 5. Translation system 6. AI-driven copywriting for content generation 7. AI-driven image generation for communications 8. Integrations with business systems 9. Mailroom app to manage print jobs 10. Cloud storage for all content generated

95% of website visitors won't convert. Reactive makes it easy for you to convert visitors to customers on your ecommerce store via live streaming shopping events.

Customers expect professional and prompt communications. LumenVox's next generation Call Progress Analysis (CPA), software with Voice Activity Detection, empowers businesses to better reach and engage customers in real time. LumenVox CPA uses the power of LumenVox speech recognition technology and tone-detection technology, to distinguish machines and live humans. This allows auto-dialers to deliver superior call-to-agent routing and message delivery. These benefits include: • Payload Accuracy : Increases the accuracy of voicemail delivery or agent contact from below-80 percent to almost 100 percent. • Flexibility in deployment: Can be customized to the behavior of the application or per call and work with multiple default profiles throughout the operation. • Filter Noise: AI-powered technology distinguishes background noise from human voices. • Legal Compliance: Ensures compliance with regulatory restrictions while maximizing the benefits of predictive dialing.

MikoPBX is a fully-featured phone system that offers high performance, stability, and rich functionality. MikoPBX can be installed on-premise (hardware install) or in any cloud service (Google Cloud, Amazon Cloud Solution and Microsoft Azure, for example). MikoPBX is free and provides basic business functionality. The system features a simple web interface that allows for call recording, conference calls and voice mail, voice mail pickup, call transfers and pick up, call queues, interactive voice response menus, and inbound and outside call rules. There are also holiday and night-time call switchers. MikoPBX can be extended with plugins and modules by developers from around the globe. MikoPBX is free and you can add-ons to enhance the capabilities of your PBX. MikoPBX does NOT license each user. You can expand your company without incurring additional costs for call recordings or new employees.

LeapXpert's Federated Architecture allows seamless integration with powerful, critical applications. Users can use a mobile-first approach to text and voice conversations with customers through their preferred channels. All of this is done in a secure and unified environment. Federation allows for the addition of features and functions beyond messaging and voice. This includes deep links with voice applications, media transcoding, message transformations and media transcoding. Chatbots can also be added to augment and amplify professional conversations. As instant messaging and communication become more intertwined with daily life, it becomes increasingly difficult to maintain a separate business persona for business communications. LeapXpert provides businesses with a complete view and full visibility to employee-customer communications without capturing private or personal messages.

OpenSIPS is an open source SIP proxy/server that supports voice, video, IM and presence. OpenSIPS is a multifunctional, multi-purpose signaling server that can be used by telecoms and ITSPs to provide solutions such as Class4/5 residential platforms. It also supports enterprise/virtual VoIP solutions, session border controllers. Application servers, front-end loadbalers, IMS platforms, call centres, and other solutions. OpenSIPS is recommended for all types of SIP scenarios/services due to its high throughput, tens or thousands of CPS, millions simultaneous calls (see official testing), flexibility of routing, integration, routing scripts to implement custom routing logics, and several interfacing APIs. The application building process is efficient, with more than 120 modules providing features for SIP handling, backend operations and integration. OpenSIPS 3.2 was subject to a security audit. This made everything safer and more secure.

Improve the productivity of your team with a simple and secure collaboration platform. Fully compliant with GDPR. Twake is the main hub of your company for managing key business activities. With native Jitsi integration, you can call your colleagues and start a videoconference with your entire team. Start a meeting on Twake by organizing it as a calendar event or starting a call in a chat channel. Use the calendar to create a global team schedule. Create calendars for your teams, adding events, deadlines and tasks. Share them with all of your collaborators. Install your favorite applications in your workspaces. Each application is different and independent of your calendars, files, and discussions. You can view and edit your documents online in real-time, without downloading them. You can collaborate on the same document with multiple people in any format, including MS Office, Google Docs, Libre Office and more.

Pulse is a leading provider for call center solutions. Its Web Real-Time Communication enhances the efficiency of operations in call centers. With over two decades of experience in the call center industry, Pulse has helped clients in Pan India, Northern America and Europe to establish seamless customer interactions. Pulse's personalized call center solutions, which are equipped with advanced features, optimize the customer journey while maximizing revenue and loyalty. This allows businesses to meet customers' needs by providing them with a customized solution. These features encourage proactive customer engagement, and deliver exceptional user experience.

Notification Hubs can be integrated into any back-end, whether it is on-premises, in the cloud, or based on Microsoft.NET. This makes it easy to update your mobile app and engage with your customers. Tags allow you to send push notifications to all devices at once, or only specific customer devices. Tags allow you to segment customers by activity, interest, location or preference. This allows you to deliver the right content at the right moment. The templates feature in Notification Hubs allows you to send localized notifications to your customers, so that you can speak to them in their native language. Templates eliminate the need to create hundreds of tags or store the localization settings of each customer.

CallCabinet is an award-winning SaaS solution that records every audio, video and screen interaction regardless of where and when it happens. Simplify compliance, quality assurance and business intelligence with this certified solution for the world’s most popular unified communications platforms including Microsoft Teams, Cisco, Zoom and many more. Accurately record desktop phones, softphones, cell phones or any combination. Whether on-premise, cloud or hybrid, CallCabinet securely stores recordings using military-grade 256-bit AES encryption. Storage is unlimited and recording data is accessible 24/7 through its five nines (99.999%) uptime. Comprehensive searching and filtering functionality allow users to search, sort and locate calls simply and effectively. Flexible pricing packages enable enterprises to scale with growth. Every plan includes: Unlimited recordings and storage 256-bit AES rotating encryption Redundancy (local and geographical) Unified location data sovereignty Custom retention policies Multi-factor authentication Granular user-based permissions Call playback Call flagging Searchable call tagging Call notes Agent and team grouping capabilities Basic API support Multi-language support

Snap XMP – Secure, collaborative platform for online, paper, and mobile surveys. Ask questions, but do more than that. Snap XMP offers a unique and tailored survey experience for each participant. It has more flexible and advanced features than any other platform. You can design, distribute, and analyze questionnaires in any language, including right-to-left and character-based languages. Export to allow for easy translation. You have complete control over the design of your survey. Personalize surveys and update records automatically. You can insert respondent information anywhere in the survey. It can also be used to answer questions. You and your survey participants will enjoy an automated, efficient, and enjoyable experience - online, paper, and mobile.

Cogent is an on-premise debt collection system that can also be used for case management. Cogent features include a rules engine, onboarding, document management, calendar management, and other functionalities. Cogent's rules engine provides users with a set predefined rules and conditions that can be used to assess and evaluate data. Cogent's case management functionality allows users to manage case records as well as dates.

Vodia is a software-based PBX that runs on Windows and Linux. It offers all the advanced features you would expect from a full-featured PBX, including call queues, auto attendants and call forwarding. Vodia is also the pioneer in Multi-Tenancy. You can host Vodia on a dedicated VM( Virtual Machine) in the cloud, premises, and maintain multiple FQDNs for each customer. Sign up for a hosted demo license code for 60 days.

UniVoIP's Cloud Contact Center, which is 100% scalable, ensures a customer-centric communication strategy that works seamlessly across all touchpoints including SMS, email and voice. UniVoIP's enterprise grade contact center technology is a leader in innovation. Agents and supervisors can engage, monitor, and proactively serve customers via their preferred media channels at a time and place that suits them best.

Clarity Connect was created exclusively for Skype for Business and is native to it. This means that no additional software clients are required. Agents and supervisors can simply use a web browser to start. Clarity Connect doesn't duplicate or complicate Skype for Business infrastructure or call control. It has access to its unified communications and collaboration functionality and Skype for Business’s excellent voice quality. Clarity Connect can be deployed as a contact center for the installation of Skype for Business on-premises. The best part is that there's no additional infrastructure or software clients required, which reduces costs and improves efficiency. Clarity Connect by Perficient scales to meet the challenges of geo-distributed call centers without the need to invest in expensive hardware or dedicated staff.

Dada Mail allows you to manage your mailing lists from your website. It is a modern mailing list manager that makes it easy to create trusted mailing lists that your subscribers can trust. You can manage your mailing lists completely from your own website. Dada Mail is free and you don't need to subscribe to a monthly service. Dada Mail allows you to reach your customers by email. You can also keep them informed about special announcements, events and offers. You can even manage community discussion lists. Dada Mail can help you manage private lists, public lists, announcement lists, or group lists. You can install Dada Mail on any popular hosting platform, or we can help you with a professional installation. Pro Dada Mailer? Get access to Pro Dada, the constantly updated manual, and priority support for any Dada Mail queries. Want to send more emails? Dada Mail supports optionally sending with Amazon SES to have almost unlimited sending power.

Award-winning monitoring and reporting software. The simplicity you desire, the monitoring and analytics that you require. Enow offers real-time monitoring and reporting for your on-premise environment. You have complete control over server application-specific elements and can see them in detail. Enow provides simple dashboards that allow you to monitor and generate detailed reports for analysis for businesses operating in a hybrid or fully-cloud-enabled environment. Enow uses synthetic transactions to provide a simple and efficient way for you to ensure that your end-user experience with Exchange on premises (Autodiscover. EWS. MAPI), ADFS. Office 365. and Exchange Online. Our software automatically tests core functions that are important to your users. You can identify issues before they cause outages. More than 700 reports are available to help you understand usage patterns, and plan for the future.

Your business phone system on-premise that provides everything you need to provide great customer experiences. MiVoice Business is the core of Mitel's top-of-the-line on-site communication solution. It includes MiCollab, MiTeam Meetings, MiContact Center Business, and MiVoice Business. This allows employees to immediately benefit from unified mobile communications that are scalable, scalable, and scalable. It provides everything your business needs to take their communications to the next level. MiVoice Business can meet the needs of businesses with 5 to 130,000 users. It can be used at a single site, or in a multi-site network that spans across the globe. Software running on Mitel Collaboration Service Appliances is compatible with industry-standard x86 servers in a virtualized environment. This eliminates the need for multiple appliances to be supported, especially for customers who opt for centralized UC deployments.

You will see a rapid return on your investment through cost savings and improved operational efficiencies, as well as better customer service. With our Call Management System (CMS4), organizations can take control of their telephony expenses and receive detailed analytics on performance. CMS4 provides the information you need, in the format you want, whether you have a small system of a large network. CMS4 can be provisioned as an On-Prem or Cloud service, or as a complete managed service.

Calabrio ONE gives your complete set of tools to unlock the immense value in customer interaction data. Use it to transform your business. One seamless solution combines a fully integrated workforce optimization suite with powerful voice-of-the-customer analytics tools deployed how you choose--in the cloud, on-premises, or in a hybrid environment. All customer interactions across all channels can be captured. Predictive and predictive insights can be extracted. Enhance customer experience, increase employee engagement, and improve operational efficiency. Next, implement customer-centric strategies throughout the business to increase sales, drive innovation, and propel your business forward. Every interaction should be captured. Hear every voice. Record every call, every time. Calabrio ONE seamlessly integrates with the best-of-breed channels systems. A central command center is created for your contact center.

*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.