Best Communications Software for WebEngage

Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. The Twilio SendGrid Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale, while maximizing inbox placement and protecting your reputation as a trusted sender. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

Transactional messages, OTPs and promotions are all delivered promptly and safely to your customers' phones. IVR, Click to-Call, call forwarding and call recording are all available for any app, platform or website. You can chat with your customers using the most popular instant messaging app and send media attachments. Automate customer interaction with AI-based chatbots to scale customer interactions. Our visual editor makes it easy to create multi-channel communication flows. You can also use our pre-defined templates. Our support team is unlikely to be needed, but we are available if you do. We provide enterprise-grade security for customers in highly-regulated industries. Our technology is able to grow any communication channel without limitations.

Simple. Secure. Reliable messaging. WhatsApp allows you to communicate quickly, easily, securely, and on any phone around the world. WhatsApp Business is a free app that was designed for small businesses. To showcase your products and services, create a catalog. You can easily connect with your customers by using tools that automate, sort, and respond quickly to messages. WhatsApp can be used by medium and large businesses to provide customer service and important notifications to customers. Learn more about WhatsApp Business API. WhatsApp is where you share your most intimate moments. We have integrated end-to-end encryption in the latest versions. End-to-end encryption secures your calls and messages so that only you and the person with whom you are communicating can see or hear them. Not even WhatsApp.

Cloud-based platform offering SMS marketing software. It enables businesses to connect, engage and grow customers using a cloud-based portfolio of services including SMS, RCS, Voice, Email, WhatsApp, and Google Verified SMS. It provides solutions to over 400+ enterprises and expands its portfolio to simplify engagement and increase conversions. We enable businesses to connect, engage and grow customers using cloud-based portfolio of services with agile marketing automation solutions. It also provides a marketing automation tool that automates data ingestion, content creation, customer journeys, campaign triggering, and real-time reports.

Interakt acts as an all-in-one WhatsApp CRM, campaign management, marketing automation tool, and a sales channel enabling fast-growing E-commerce and D2C brands to manage customer conversations and drive sales at scale using WhatsApp. With Interakt businesses can communicate with their customers using one dedicated WhatsApp Number to convert product inquiries into paying customers, help customers discover and buy products on WhatsApp, recover abandoned carts, send order details and updates to customers and engage with them 24x7 through WhatsApp automation. Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the only full-stack WhatsApp business solution available in the market for SMBs.

Transactional emails: Reach your inbox when it matters most Send personalized, fast transactional emails via API or SMTP. Enjoy the benefits of our global experience sending billions upon billions of emails. Personalized transactional emails are sent to inboxes and not to spam folders. You can customize your analytics with pre-built dashboards and an export API. For assistance, consult our award-winning Support team or read the documentation guides. Use custom tagging and whitelabeling to create conditional content. Globally distributed infrastructure: Automatic SPAM loop registration and prewarmed dedicated IPs. Analytics can be accessed in many ways, including custom tags, A/B testing capabilities and comparative reports. White-labeled click tracking, custom reverse DNS and rules engine are available. Custom return path is also available. This is the average delivery time for top 3 ISPs. It was sent from our MTAs and to the recipient's mail server.