Best Communications Software for SALESmanago

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration. System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.

LiveWebinar, a cloud-based tool, allows users to manage online webinars, meetings and training via chats, screen sharing, social broadcasting, screen sharing, screen recording, and high definition (HD), recording via web browsers. You can modify logos, room colors, layouts, and create personalized registration forms to match your business' brand. You can also control email delivery and report design. LiveWebinar allows users to broadcast webinars, events, and training on Facebook, YouTube and Vimeo. The platform supports screen sharing and remote desktop access across PCs, Macs, and Android devices. It also offers add-ons to Opera, Chrome, and Safari browsers. Live webinar testing, surveys, and polls can be conducted by users to gather information, research responses, analyze feedback, and make business decisions.

Replace multiple services and apps for your business with a single ecosystem. Bitrix24: Discover the tools. You have at your disposal the Activity Stream, Group Chat, Calendars, Workgroups, and other collaboration tools. Bitrix24 will help you plan and execute projects on time, every time. Available online and on premise with open-source code access. Collaboration task management for large and small teams. Time tracking, templates, reminders and reporting, as well as task dependencies, are all available. The most popular free CRM in the world by number of companies (12 million and growing). Real-time assistance tools that make customers happy and keep them coming back to buy your products or services. Anyone can create stunning websites, landing pages, and online shops without having to write a single line code. Includes free domain name and hosting. Bitrix24 can be run on your own server.

X, formerly known as Twitter, is one of the largest social networks in the world. Follow your interests. Listen to what people are saying. Join the conversation. Watch what's happening around the world. Conversation is the key to real change. Here, your voice matters. Come as you are, and together we will do what is right (not easy) to serve public conversation.

EmailLabs is a cloud-based email API and SMTP service designed to send transactional and marketing emails. The unique know-how and partnership between well-know Inbox Service Providers ensure all emails sent from our servers being tailored to the requirements of foreign providers like: Gmail, Yahoo or Hotmail as well as local ISPs such as WP.pl, Onet.pl, Seznam.cz, Web.de, Seznam.cz or Libero.it. We take care of overall deliverability to make sure your messages land in customers’ inboxes, promotions or Offers tab. EmailLabs platform can be easily integrated with any email system or application that allows you to add a third party SMTP server. The whole setup process takes only 5 minutes.

Focus Telecom offers a cloud-based platform to help clients and business owners organize communication channels in any industry. Focus Telecom's platform can be accessed via a web browser. It does not require any additional equipment. Focus Telecom offers a complete range of functions to any inbound or outbound call center. It includes complex IVRs and call recordings, Custom Relation Management integration, remote agent management, and multichannel call recording, among others.

Data-driven decisions can optimize your customer journey. If they are focused on what is important, serious eCommerce players can become customer-centric. Omniconvert is a growth tool for serious eCommerce businesses looking to be customer-centric. Talent is what lies behind data. This has been our experience for many years. Omniconvert has helped global eCommerce businesses become customer-centric by using advanced segmentation algorithms and AB testing, web personalization and web surveys. We have delved into data, identified barriers, Xray tech-wise, gained insights, hypothesized and monitored conversions.

Listening to and acting on customer feedback can improve customer experience. You can measure NPS (Net Promoter Score), CSAT and CES, or ask your questions. You can run a survey once, set up recurring surveys, or collect transactional feedback. You can easily gather employee insights at scale, and share one-click reports to your team. Run Candidate Experience, Employee Satisfaction, Training Evaluation, Knowledge tests and many more. Enhance the UX and features of your website or app. You can launch website surveys without IT involvement and get answers to your product questions within a few hours of deployment. Validate your product or service ideas, gain insights about your target audience, and get feedback on your ideas. Advanced segmentation allows you to dig deeper. Voting, knowledge tests and psychological assessments. Surveys for educational or healthcare purposes. Startquestion can help you with every aspect of your project.

To profile and generate leads, use personality tests and knowledge questions. You will get +35% higher completion rates if you create and share conversational forms and surveys. Use interactive product recommendations or business calculators to add value to your users. A simple, but powerful format allows you to ask the right questions and increase your data collection. Live polls, quizzes, or Q&A can be used to activate your audience. Increase your profile and generate higher-quality leads. Engage users and boost your content using interactive tools. Increase traffic to your site. Get customer feedback and valuable insight. A panel that is intuitive and easy to use with amazing possibilities. In a matter of minutes, create smart polls, quizzes, and surveys. You can embed and share your interactive content easily. You don't need any coding skills or additional features. Live events allow you to interact with your audience. Participate and become future leads. Create the crowdsourcing platform.