Best Chatbot Software for On-Premises of 2024

kama.ai's Designed Emotional Intelligence, kama DEI, truly understands the meaning and human impact behind your client or user's situation or inquiry the way we as people understand each other. Our Natural Language Understanding (NLU) technology, combined with our proprietary knowledge base, and our human value guidance algorithm supports true human-like understanding and inference behind the interactions with users. Our knowledge base content is easily 'programmed' in natural language, rated by human values, that we all understand, creating an ever expanding Virtual Agent that can answer questions for your clients, employees or other stakeholders. Conversation journeys deliver prioritized product and service information, directly the way your product or service experts or client practitioners want to communicate it. No data scientists or programmers are required. kama DEI Agents can 'speak' over our website chat interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we help you get the right information, to the right people, at the right time, providing any-time client engagement, increasing your marketing ROI and building your brand's loyalty

SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.

Theum is cutting-edge software that fuses advanced knowledge management technology with generative AI capabilities to create an unparalleled platform for automating and controlling your organization’s knowledge processes and at the same time maximizing the value of your knowledge assets. Theum enables you to: - Streamline and automate complex tasks such as aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from diverse knowledge silos - Provide instant access to the precise, detailed knowledge required for any task via advanced, multilingual semantic search bolstered by a unique, intelligent context guidance system - Equip users with the full analytical and generative power of ChatGPT, seamlessly integrated into your knowledge and available for immediate use - Enhance knowledge quality and efficacy by analyzing user engagement, access trends, emerging needs, knowledge hot points, and more - Mitigate scalability issues in AI development and the compliance risks of unmonitored knowledge flows and the accidental use of unauthorized knowledge

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models. Key components: Conversational AI Platform - Natural Language understanding - Retrieval and augmented generation pipeline or RAG pipeline - Speech to Text Engine - Text-to-Speech Engine - Channels connectivity API Builder Visual Flow Builder Pro-active outreach conversations Conversational Analytics - Deploy anywhere (SaaS, Private Cloud, On-Premises). - Single-tenancy / multi-tenancy - Multiple language AI

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.

Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scale. Combining pro-code and no-code options, our platform allows cross-team collaboration for smarter and faster AI assistant building to accelerate time-to-value significantly.

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

AITable is a groundbreaking AI development platform that enables you to create your own AI ChatGPT using tables effortlessly. With just one click, you can leverage your specific data to train a customized advanced ChatGPT system that can serve as a 24/7 AI customer service chatbot or an enterprise ChatGPT assistant. By eliminating the need for coding, AITable provides a seamless and hassle-free setup experience. With AITable, you're not just acquiring an AI assistant - you're crafting an intelligent, responsive, and personalized solution that caters to the unique requirements of your business.

AI Chatbot Hub lets you launch AI chatbots without coding knowledge. They automate customer interactions and capture leads organically. Customize chatbots for your brand with customizable templates, extensive AI capabilities, and extensive integrations.

We offer end-to-end chatbot services, including: - Discovery phase (technical investigation) - Project and Account Management Conversational Design (Flow). QA & Testing Services - DevOps Services & Custom development Chatbot Support & Maintenance Rapid Chatbot Development (A chatbot developed in less than two weeks) Chatbots based upon GPT-3, ChatGPT Development Chatbot Migration Services Chatbot Rescue Services - UX & Graphic Design services Chatbot Persona and Personality Creation Our team of Business Analysts and Customer Success Managers, Chatbot Developers, Chatbot Designers, and Chatbot Developers will help you find the right solution for your company at every stage of the chatbot journey. We also offer a Conversational AI platform to our clients. We have more than 80 clients around the globe. We have worked with startups that have raised over 10 million and companies such as Samsung NEXT.

GPT4All provides an ecosystem for training and deploying large language models, which run locally on consumer CPUs. The goal is to be the best assistant-style language models that anyone or any enterprise can freely use and distribute. A GPT4All is a 3GB to 8GB file you can download and plug in the GPT4All ecosystem software. Nomic AI maintains and supports this software ecosystem in order to enforce quality and safety, and to enable any person or company to easily train and deploy large language models on the edge. Data is a key ingredient in building a powerful and general-purpose large-language model. The GPT4All Community has created the GPT4All Open Source Data Lake as a staging area for contributing instruction and assistance tuning data for future GPT4All Model Trains.

Cognigy is a global leader for conversational AI automation in contact centers. Cognigy.AI is a low-code platform that allows enterprises to automate employee and customer communications with intelligent chatbots and voice commands. Cognigy.AI provides superior user experiences and reduces support costs. It also integrates seamlessly into backend systems. Cognigy.AI can be used in SaaS or on-premise environments. It supports conversations in any language, on any channel, including phone, SMS, and mobile apps. Cognigy has many clients worldwide, including Daimler, Bosch and Lufthansa. Learn more at cognigy.com.

Our platform allows you to create a custom AI bot trained on your data within seconds. Streamline your customer service, onboard new members of your team, and much more! Your AI chatbot will answer frequently asked questions, and can handle simple support requests. This allows your team to focus more on providing personalized assistance to clients. Your AI chatbot will be able to handle customer inquiries 24/7, providing efficient support when your team is not available. It's easy to integrate your AI chatbot into your website - just copy and paste the code on your site.

Create a multimodel AI agent using your own data. Leverage LLM chatGPT, GPT4, Gemini or Anthropic. Instantly deploy AI agents to any of your web builders, including WordPress, Webflow Shopify Squarespace and more. Present the next-generation artificially intelligent chatbot. Create and name your AI agent, define his bio, describe its duty, and provide the knowledge of your choice. No code is needed to build your ChatGPT. No code is needed to teach your AI agent natural language. Tune it in real-time to your needs. We support multi-channel Integration and deploy customized ChatGPT on Slack, WhatsApp and other channels. Customized AI agents for ChatGPT can empower your business. Users can chat, subscribe and like community agents created by users. You can also share your own. AgentX provides a multi-model mix-match building experience. You can choose LLM from different vendors.

The world's most user-friendly, no-code, no fuss conversational AI platform. The boost.ai platform, powered by proprietary self-learning AI and equipped with an enterprise-ready feature list, is the easiest, most efficient, and most scaleable way for businesses to automate and streamline their internal business processes. Boost.ai combines deep learning and natural-language processing (NLP), with its proprietary automatic semantic interpretation (ASU), technology to interpret and respond directly to queries via a chatbot, Messenger, Skype, Messenger, or Slack. It provides a host of features, including a centralized information repository and authentication management, pre-defined template, language detection, conversational voice recorder, and more. With support for Microsoft Teams and Zendesk, Salesforce, and other analytics, gain insights into customer conversation data, quality rating, as well as other metrics, to optimize customer engagement.

eBSEG has added numerous channels to its chatbot platform, including WhatsApp Business, Facebook Messenger, SMS, Routing To Call Center Text Agent and Siri in English, Arabic and Franco-Arab languages. eBSEG Digital Chatbot Platform supports multiple language options (English - Arabic - Franco Arab), so that customers can provide feedback and measure customer satisfaction.

WebWhiz lets you create an AI chatbot who knows everything about your products and can instantly answer your customers' queries.

Chat with a medical AI that provides answers, cites sources, updates medical knowledge every day, and allows you to add and select knowledge bases. Pre-train the model using 2,300+ reference datasets that have been curated by medical domain specialists. These include hundreds of terminologies and data on medical research, clinical trial, patents and population health. Indexing of multiple sources for medical research and data. Updates daily on new medical results, clinical trial, and terminologies. Prepared to process millions or even billions of documents. Scale the cluster according to your needs. A medical chatbot uses conversational AI, such as natural language processing, to interact with users, and provide them with information, advice or support. They can be used in a variety of ways. Answer general medical questions regarding diseases, health conditions and treatment options.

SmartDocs is a global leader in artificial intelligence (AI),-based enterprise chatbots, enterprise process management (BPM) and enterprise content management software (ECM). SmartDocs products integrate seamlessly with the SAP ERP application. This allows customers to innovate, streamline and realize digital transformation quickly without having to invest in new hardware or software. SmartDocs offers a range of business solutions that can be used in conjunction with SAP ERP and SAP Success Factors to address all areas of an organization. SmartDocs software can be deployed on-premise or cloud-based. Integration with SAP is possible prior to building. This integration will allow access to SAP transactions and master data for the bots. This data can be used to train the bots to respond to user queries.

Intelligent assistant that can go beyond predefined conversations. Artificial Intelligence technology is at the forefront of deciding the bot's next response. Even voice channels make it easy to connect to the next channel. NLU allows you to understand the intent of your customer and extract relevant information. Don't give your sensitive data to third-party services. Keep your data private and use on-prem. Integrate ShoutOUT AI with your APIs and third-party APIs to bring chatbot conversations into real life. This is the new standard for customer service. Transform boring FAQ questions into engaging chatbots that can answer complex queries from your clients. You don't have to be tech-savvy. In just a few steps, you can integrate an answer bot to your site to seamlessly handle all the conversations from multiple users at one time. Find answers to common questions right away.

Digital solution that improves employee communication and experiences. Palmate, a virtual assistant with vision and language capabilities, streamlines the candidate and employee experience by consolidating all interactions in a single place. Features: Deep Learning Based AI Common Sense Human Intervention Ticket Management Integration and Low-Code Flow Announcements and polls

In the new economy, communication with businesses will become increasingly digital. In fact, messaging is on the rise. It is more convenient to use messaging than voice. Automation is needed to make it possible. Graphical designer of conversation flows. Support for language translations. Answering machine with support for 21 languages and frequent inquiries. Connects to line of business systems. Connectivity to multiple channels. Containers for each chatbot. Monitoring conversations with software agents. A graphical builder that simplifies the creation of automated conversation. Pre-built integrations to 3rd party platforms and live chat tools. Patent-pending model of FAQ knowledge base. Assuring complete privacy for customer conversations. Includes a set of AI tools including NLP, NLU and language detection.

Run multiple campaigns on different channels, such as WhatsApp, Facebook Messenger and Google Business Messaging. By establishing a conversational flow, publishing on omnichannel and analyzing every report, you can reap the benefits of sales. Engage consumers and deliver detailed responses in the form rich snippets, while customizing each one to fit any situation. Data visualization and populating data can enhance customer experience. AI chatbots that are constantly improving will power your conversations. Take control of your customer service management by auto-segmenting inquiries to the appropriate agent, triggering handoffs as needed, and taking complete control over your support management. Intelligent assistants can automatically identify the user's intent by using NLP, and then respond with solutions that are specific to their intent. The response is based on pattern recognition and metadata extracted from service providers or databases. Track everything that happens across all your channels to maintain a great customer relationship.

Auralis AI is a platform that revolutionizes customer experience by using AI-powered automation. It allows businesses to streamline their support operations by automating repetitive tasks, providing 24/7 assistance in multiple language, and integrating seamlessly into existing CRM and helpdesk software. Auralis AI increases efficiency by reducing response time, minimizing human errors, and increasing customer satisfaction. It adapts to changing customer needs with its robust analytics and constant learning. This ensures personalized and efficient support. Auralis AI is a valuable solution for companies looking to automate intelligent customer interactions.