Best Call Tracking Software with a Free Trial of 2024

Channels (formerly CrazyCall), is a cloud-based call center app that's easy to use and inexpensive. It allows you to make and receive calls right from your browser without installing any software. Pick from more than 75 countries to start calling your clients and leads. It automates customer service and sales management, reduces costs, and helps you to organize your workflow. Channels connects to your preferred platforms. It allows you to have a conversation with customers without having to ask them dozens of questions. You can make your customers friends by making shorter, more meaningful calls. You can send and receive text messages to make your communication more diverse. Two-way text messages can help you reach customers who prefer text to the phone.

Focus Telecom offers a cloud-based platform to help clients and business owners organize communication channels in any industry. Focus Telecom's platform can be accessed via a web browser. It does not require any additional equipment. Focus Telecom offers a complete range of functions to any inbound or outbound call center. It includes complex IVRs and call recordings, Custom Relation Management integration, remote agent management, and multichannel call recording, among others.

Are you looking for a business phone system that is affordable and reliable? It would be great to spend more time with your customers than waiting on hold with your provider every little change. FluentStream is your home! FluentStream is committed to being the best business communication system. No-contract plans are available for all accounts. We provide 24/7 client support. We will be there for you throughout the onboarding process. We understand how difficult phone setup can be. We're happy to take over the heavy lifting so that you don't have too. It's all part and parcel of being the easiest business to work with.

We have all the features required to run an enterprise call center or a 5-agent home-based business. Our patent-pending blockchain-based solution includes inbound, outbound and live chat, quality assurance, drag n-drop scripting, advanced reports, and more. Standard features include open APIs and an elastic infrastructure that can scale quickly to meet the most stringent program requirements. All the features you need to run your contact centre at an affordable price.

About NobelBiz: In the CCaaS industry for over 20 years, NobelBiz stands out by enhancing productivity in global contact centers. We offer a unique telecom carrier, specifically developed for call center traffic, combined with advanced omnichannel cloud contact center software, all backed by superior customer support. About NobelBiz OMNI+: NobelBiz OMNI+ is the ultimate CCaaS solution, rich with diverse features and integrations, designed to proficiently manage contact center operations. This all-in-one software solution provides extensive channel integrations and CRM compatibility, tailored for effective remote work. It's a comprehensive, easy-to-use software for any omnichannel contact center. About NobelBiz Voice Carrier Network: As a top VoIP provider, NobelBiz Voice Carrier Network is custom-designed for global contact centers. It ensures exceptional voice quality and reliable service through a wide-reaching network. Suited for both inbound and outbound needs, our network includes advanced cloud-based routing, toll-free number provisioning, and a suite of administrative tools, ensuring high-performance contact center communications.

Convirza is the premier platform for enterprise call optimization and call tracking. Convirza combines traditional call tracking with powerful analysis of phone calls. Convirza uses sophisticated algorithms and speech recognition technology to measure lead quality, measure conversions, and take action using fully-baked marketing automation. We assist sophisticated marketers to make better decisions, increase revenue, and improve close rates.

Marchex is a leader in call tracking and conversational intelligence. Our award-winning conversation intelligence platform, featuring AI-powered sales engagement and marketing solutions, helps businesses turn strategic insights into the actions that win more business. We provide AI-driven insights and solutions that help companies find, engage and nurture their most valued customers via voice and text-based communication channels.

Ringba is the industry's leading inbound call tracking platform and analytics platform for call centers, professional pay-per call marketers, and businesses. Ringba's real time call routing, ping tree and industry-leading analytics will give you more ROI than any other platform. All without contracts, minimums or overages. Ringba was created to push the boundaries of innovation. Our team is changing the way businesses communicate with consumers and inventing the future voice. Expert AdTech engineers, product designers, marketers. Our priority is your success. Our support engineering team is available to assist you whenever you need it, at no additional cost. No contracts, no price gouging, or feature gatekeeping. You can use what you need. As you grow, we grow. We use the same APIs to create seamless integrations. Ringba is helping digital agencies, pay-per-callers, and global brands dramatically improve their Return On Investment.

Aloware is a call center that supports calls, SMS/MMS, and works with all the most popular CRMs. We have all the tools you need to engage customers, including call tracking, sales dialers, and contact center. Your team will love a central customer conversation hub.

Get up to 45% more leads from your website. Join over 5,000 happy businesses around the world who use Juvo Leads to expand their business through their existing website traffic. Our capabilities solve problems in lead generation. Based on your specific qualification rules, human chat agents convert website visitors into qualified leads. All phone calls can be tracked and (optionally) recorded. Know where your website visitors are coming from before they call. Visitors can text your business. Our chat agents will answer all sms and convert them into qualified leads. FastDial allows you to track and improve your existing forms, so that your forms call you. Add to your agency's existing offering with high-upsell potential. A simple-to-use dashboard for leads allows everyone to view all leads in one place.

Leadtosale offers a tracking solution to lead generation dependent businesses. - You are looking for a way of tracking customers' on-site activities in the tools they use such as Google Analytics, Facebook Ads, and HubSpot. - They want to expand their tracking to include phone leads, attributed back web sessions. - Close the loop with CRM integrations that send revenue data back into their online marketing tools, when leads convert to sales. Leadtosale will take your conversion tracking to the next stage.

Salestrail allows remote sales teams to keep track of sales calls. The solution includes an analytics dashboard and a smartphone application that automatically captures calls data. You can track the data to Salesforce, Salesforce, or any other CRM using our APIs. Setup in 5 minutes - No changes to the way you work Scale your team effortlessly and without hassle - 100% Automatic, 0% Technical Work - Accurate call statistics to support the incentive system

The NOLA Automation Software is all-in-one software that allows you to build momentum in your business. You can create schedule campaigns broadcast, in-outbound predictive and SMS 2 WAY voice drop and email. With our software you also have the option to email a link to your prospect that will redirect them to their accounts via an online portal.

This is the fastest and most cost-effective way to connect marketing channels with sales teams while also supporting customers. Eliminate repetitive, manual tasks. Automated routing and workflows allow you to free up your support, marketing, and sales teams to focus on strategic tasks and not get bogged down in manual tasks. Eliminate the disconnect between your customer and you. All you need to do is add one line of Contact Clouds' tracking codes to all pages of your website. No tags or custom URLs are required. Tracking code instantly recognizes the channel and the geographic location from which visitors are coming and will show them the correct number. You can ensure that critical actions are taken while conserving agent resources. You can use triggers to create logic and a unique workflow that routes calls according to your preferences.

Every website visitor is a potential customer. Before they leave your website, call them. ConvertCall analyzes customer behavior to catch 88% more calls and inquiries from the site within the first day. The account allows you to create a widget for the website. These settings are very simple, but highly customizable. The widget triggers and callback button will begin to capture leads from your website. Your visitors click on the button, or when active triggers work, a widget form opens asking for their phone number. It promises to call them back within a few seconds. It usually takes between 20 and 30 seconds. ConvertCall app connects potential customers directly with their manager in a productive business conversation. All calls can be recorded and rated by visitors. As a follow-up, a personalized SMS will go out to the customer after the call. His data will be saved in ConvertCall and can be transferred to an integrated CRM.

ActiveDEMAND is a marketing automation platform that can be used by marketers, digital agencies and small- to medium-sized businesses. ActiveDEMAND provides a rich array of tools that enable users to take their marketing efforts up a notch with streamlined campaign management, campaign recipe and attribution reporting. ActiveDEMAND offers a range of tools including call tracking, email marketing and reporting, powerful integrations, as well as powerful integrations.

WebFX's digital marketing platform makes it easy to monitor digital marketing performance, conduct industry research and calculate ROI. It also makes it easier to make strategic decisions. You can instantly see information about how leads arrived at your website, which pages they visited, what campaigns drove phone calls, and other important information. This tool will allow you to manage leads and phone calls seamlessly from the internet. You will receive reports on new leads as well as real-time reporting about their activity on your site, their contact information, what they are looking for, and their location.

You can optimize customer's online journey just as you can for phone calls. Our Call Analytics solution allows you to make real-time improvements in your marketing campaigns. Our AI-enabled solution can analyze conversations, spot keywords, and categorize calls. To ensure that calls are answered by the right person, you need to manage call flows. Visually track call conversions across all marketing channels to increase ROI. Also, dive into detailed call metrics and call performance. You will receive instant email notifications whenever your business receives a call. You can customize our platform to match your branding so that your customers have a seamless experience. Unique phone numbers track and follow website visitors during their browsing sessions. You can pinpoint the drop-off point in the buyer's journey to improve the customer experience.

MaxContact is compatible with sites with 6 to 1000+ users. MaxContact has clients in all sectors, including BPO's and financial services providers. MaxContact is a trusted supplier to many of these market leaders.

INVOX Call Tracking is a great tool to track which marketing channels, keywords and pages are generating the most phone calls. INVOX will track every call and show you which marketing campaign it was. It's all automated, which makes it easy to spot where to optimize. You will know what works and which don't. From the very first day, you will know where to make improvements. Keywords are the keywords that generate organic visits, calls, and sales for you. INVOX allows you to find out which keywords your customer used before making a call. You can see which keywords are working for you, which ones aren't, and what you can do to improve your website. You know exactly what your website does to bring you customers, prospects, and revenue. And you know what to do with it.

Our cloud platform allows you to create conference calls, click to dial, and other voice solutions. Hoiio allows you to connect to any phone worldwide with just a few lines code. You can send SMS to more than 200 countries quickly, reliably and at wholesale prices. We support delivery notifications and changing the name of the SMS sender. Create a voice application that allows users to interact with you over a phone conversation. You can do things you never thought possible with just a few lines code - IVR system and automated voice broadcast, voicemail, voicemail, etc. Hoiio virtual numbers can be subscribed to to receive phone calls. Your app decides what to do when someone calls your number. Developers can easily add voice, SMS, and DNC services to their apps with just a few lines code using the Hoiio API. We believe in cloud technologies and their ability to empower agile businesses. We have spent over 8 years researching and developing our award-winning agile cloud platform.

Voice Broadcast allows you to send important updates, alerts, and notifications to customers and employees as well as voters. You can quickly select your sender and receiver and send your message within minutes with our new simplified process. You can purchase local and toll-free numbers from our database and track the effectiveness and efficiency of each campaign. You can make smarter decisions based upon results and gain a better understanding about what works for your business. Our call tracking service will help market your business effectively and affordably. An IVR (Interactive Voice Response System) allows you to set up surveys, polls and reminders for appointments, payments, and other inbound or exbound purposes. Customers can interact with you by simply pressing a key. Our IVR technology is simple to use with a drag and drop menu or XML. IVR systems enable you to connect with customers like never before.

MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more.

Marketing attribution automatically ties revenue back to campaigns and channels. Spend less time juggling reports and more time optimizing your outputs and budget. Integrate your website, CRM, and marketing apps to make data-driven decisions. You can view the data you need where you need it. Track calls, forms and live chats. Our forms, live chat, and call tracking integrations allow you to track every click, call, and conversation-driven to the website. To prove what works and what doesn't, link your marketing touchpoints with clicks, leads, and sales. To optimize campaigns based upon value-driven metrics, gain clarity on the behavior of high-quality leads. Your data is out there, but it's not connected. It leaves you unable understand which channels are driving new leads and which leads become sales leads. Ruler's marketing software allows you connect leads to your CRM and analytics tools.

Callback Tracker is a communications application that offers callbacks, live chats and email. It streamlines customer interactions. Callback Tracker is compatible with all major browsers. Callback Tracker works with any website and installation takes only minutes. You don't need to update your contact information or remember the country codes or call instructions. All communication is handled by one tool. You can receive phone calls, SMS messages, live chat, and email. The dashboard provides a complete overview of all communication, arranged chronologically. You can easily switch between chats, text messages, call logs, and text messages to ensure your customers get the support they need. Callback Tracker allows you to listen to all calls recorded so that you can improve your service and support.