Find and compare the best Artificial Intelligence software for Salesforce in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for Salesforce on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.
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Skai is the best marketing platform for brands that want to plan, activate, and measure growth strategies through the most engaging digital channels. Skai is the only marketing platform that combines data-driven insights with best-of-breed optimizing to help brands make informed decisions, scale up and measure performance across Google and Facebook, Microsoft, Amazon and Walmart, Roundel and Apple Search Ads. Machine-learning algorithms and artificial Intelligence from Skai leverage market signals to help companies predict and keep up with the omnichannel customer journey. Skai is backed by Sequoia Capital and Arts Alliance, Tenaya Capital and Bain Capital Ventures.
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Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.
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Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.
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The Alation Agentic Data Intelligence Platform is designed to transform how enterprises manage, govern, and use data for AI and analytics. It combines search, cataloging, governance, lineage, and analytics into one unified solution, turning metadata into actionable insights. AI-powered agents automate critical tasks like documentation, data quality monitoring, and product creation, freeing teams from repetitive manual work. Its Active Metadata Graph and workflow automation capabilities ensure that data remains accurate, consistent, and trustworthy across systems. With 120+ pre-built connectors, including integrations with AWS, Snowflake, Salesforce, and Databricks, Alation integrates seamlessly into enterprise ecosystems. The platform enables organizations to govern AI responsibly, ensuring compliance, transparency, and ethical use of data. Enterprises benefit from improved self-service analytics, faster data-driven decisions, and a stronger data culture. With industry leaders like Salesforce and 40% of the Fortune 100 relying on it, Alation is proven to help businesses unlock the value of their data.
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AutomationEdge
AutomationEdge Technologies
1 RatingAutomationEdge is an Intelligent Robotic Process Automation product that comes bundled with key technologies for automation of front, middle, and back office operations. AutomationEdge offers chatbots, intelligent automation bots, AI, and machine learning capabilities that help clients cut costs, improve response times, grow their business, and achieve compliance. AutomationEdge offers ready-made Bots and a development environment for new Bots. Each organization has different business functions. Some of these repetitive tasks can be time-consuming and error-prone if they are not performed by humans. AutomationEdge – Robotic Process Automation automates repetitive data processes such as processing transactions, collating information, triggering responses and integrating disparate data systems. -
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Language Weaver
RWS Group
1 RatingSDL Machine Translation and Iconic Translation Machines have joined forces to create an unparalleled and versatile neural machine translation platform known as Language Weaver. Our solutions for secure enterprise machine translation are tailored to your specific content, enabling seamless communication across language divides. By infusing a global viewpoint into your analytics processes, Language Weaver enhances your ability to handle multilingual content efficiently. It seamlessly connects with content intelligence applications to reduce the workload involved in translation tasks. Language barriers can often hinder effective communication with both internal teams and external partners. With Language Weaver, you can foster better collaboration among teams, boost overall productivity, and accelerate your international market entry. While managing multilingual data for cross-border legal matters and regulatory compliance may not be part of your daily operations, being prepared for such situations is essential for your business's success. Additionally, leveraging Language Weaver can give you the confidence to navigate complex language challenges effortlessly. -
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CXInfinity
NovelVox
1 RatingBusinesses that excel in providing an omnichannel experience manage to keep 89% of their clientele. Engage in real-time dialogues with customers where they are most comfortable to enhance their journey, ultimately leading to better brand perception and higher retention rates. Remarkably, 99% of consumers tend to stay loyal when their issues are addressed on the first attempt. Equip your representatives with a Unified Agent Workspace along with effective tools to revolutionize the customer experience. Agents can see customers' intentions even while they are still typing, which allows for quicker assistance. A collection of pre-set responses to frequently asked questions significantly reduces the time agents spend on each inquiry. Additionally, agents can add notes during conversations for future reference. Organize discussions with multiple tags for easy retrieval later and wrap up efficiently with quick summary calls. Ensuring that no customer is left waiting is crucial. Continue to generate leads, whether your agents are actively online or not. Enhance conversion rates by making past interaction details visible on a single screen, streamlining the process even further. This comprehensive approach ensures a seamless experience for both your agents and customers. -
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ChatDaddy empowers companies to enhance efficiency and boost sales by utilizing WhatsApp's capabilities. Key offerings from ChatDaddy consist of the WhatsApp Team Inbox, WhatsApp Automation, WhatsApp Marketing, WhatsApp Notifications, and WhatsApp Shop, all designed to streamline communication and increase engagement. By integrating these tools, businesses can effectively manage customer interactions and drive revenue growth.
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HCL BigFix AEX
HCL Software
1 RatingHCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity. -
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VectorShift
VectorShift
1 RatingCreate, design, prototype and deploy custom AI workflows. Enhance customer engagement and team/personal productivity. Create and embed your website in just minutes. Connect your chatbot to your knowledge base. Instantly summarize and answer questions about audio, video, and website files. Create marketing copy, personalized emails, call summaries and graphics at large scale. Save time with a library of prebuilt pipelines, such as those for chatbots or document search. Share your pipelines to help the marketplace grow. Your data will not be stored on model providers' servers due to our zero-day retention policy and secure infrastructure. Our partnership begins with a free diagnostic, where we assess if your organization is AI-ready. We then create a roadmap to create a turnkey solution that fits into your processes. -
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Today, we are unleashing the capabilities of advanced AI in the workplace. By merging the strengths of large language models with your specific data, we transform your spoken or written words into an unparalleled productivity tool that accelerates your workflows. This solution is compatible with any web-based platform through a convenient Browser Extension for Chrome or Edge. It offers a scalable AI solution that can revolutionize your team's performance, seamlessly integrating into any organization thanks to its user-friendly interface. You have the ability to develop a custom AI model that encompasses your specialized knowledge. Utilizing our sophisticated algorithms, you can digitize your expertise, enabling support for complex intellectual tasks. You can effectively and securely automate your routine intellectual activities, making all your accumulated knowledge easily accessible through interactions with your personalized AI model. This innovative approach ensures that your unique insights and skills are harnessed to their fullest potential in your daily work life.
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Salesforce Agentforce
Salesforce
1 RatingCollaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele. An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles. Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly. Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight. -
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Colby is an AI-enhanced sales assistant that functions as a Chrome extension, streamlining Salesforce data management using natural language and voice commands. It conducts online research on potential clients, enriches lead records, updates and enters contact information, logs meeting notes, sets reminders, and makes bulk data corrections in Salesforce in less than a minute, achieving speeds up to 120 times faster than conventional report-and-Excel methods. Designed for easy integration, Colby requires nothing more than a browser add-on and eliminates the need for training, as it intuitively understands the Salesforce context and web-sourced data, allowing it to effectively populate opportunities and client profiles with in-line citations. Its advanced AI models provide real-time market insights, resolve conflicting information, and facilitate large-scale record updates, all while ensuring user privacy through session-based data deletion. Frequent updates to its models ensure that Colby remains efficient and effective, continuously adapting to new challenges without requiring additional setup. Consequently, users can focus on sales rather than administrative tasks, greatly enhancing productivity and efficiency.
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IQ by UTOFA
United Technologies of Automation
1 RatingUTOFA (United Technologies of Automation) is transforming the way contemporary enterprises enhance their operations through smart automation solutions. We understand that AI projects often do not fail due to a lack of vision; rather, they stumble because of insufficient internal expertise, complicated integration challenges, and stringent data security concerns. To address these fundamental issues, UTOFA offers a comprehensive, fully-managed AI platform designed specifically for practical production settings rather than merely experimental applications. Our approach involves embedding intelligence directly into essential workflows across various sectors, including finance, HR, IT, legal, procurement, and customer service. Powered by a Java-based microservices framework, our leading IQ™ platform integrates effortlessly with your existing legacy systems. Additionally, for organizations that handle highly sensitive data, UTOFA provides guaranteed security measures to ensure data integrity and confidentiality. By prioritizing these aspects, we enable businesses to confidently adopt automation technologies and fully realize their potential. -
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XaitPorter
Xait
1 RatingXaitPorter is a benchmark team co-authoring software solution. Perfect for complex tenders, proposals and reports, as well as other high-value, high-impact documents. Major corporations worldwide use this method. XaitPorter, a cloud-based solution, gives you complete control over your document production. It features a built-in workflow, easy reuse and automatic formatting, layout, and numbering. -
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Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to
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Claris Connect
Claris
1 RatingDigital transformation begins with establishing a streamlined flow. Break free from the chaos of numerous applications by consolidating your daily tools to form automated workflows that enhance efficiency in your business. Propel your innovation forward with a single platform that accommodates countless applications. You can enjoy both simplicity and robust functionality without compromise. With just a few clicks, you can select the applications you wish to link, define triggers and actions, and watch as your apps start working harmoniously. Experience automation that takes minutes rather than days—it's truly that efficient. All your applications and workflows are designed to operate cohesively. Seamlessly integrate both cloud-based and on-premises applications, including custom solutions developed with Claris FileMaker. You can even manage device-to-cloud integrations directly from your smartphone. Claris Connect is powered by Claris Core, which means our dedicated teams for DevOps, CloudOps, and SecOps are continuously working to provide you with cutting-edge technologies and top-notch security measures. We incorporate comprehensive security features such as end-to-end encryption, HSM key management, OAuth, MFA, and AI-driven threat protection, ensuring that you can connect with peace of mind. Furthermore, this commitment to security empowers you to focus on innovation without worrying about potential risks. -
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Revver
Revver
$9.95/month/ user Transform your document-dependent tasks from a burdensome chore to a powerful source for growth and positive impact. Transform document-dependent tasks from unsecure, burdensome and manual busywork into a powerful source of positive impact and growth for organizations of any size and across many industries. Revver, formerly eFileCabinet, is an advanced document management system that will help you achieve business zen. Revver is a platform that combines many tools, including workflow automation and advanced search, as well as integrations with other business tools. These powerful features are designed to help businesses keep their heads above the influx of paper documents, and eliminate the chaos created by scattered digital assets. -
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Act-On
Act-On Software
$900.00/month Act-on makes it easy to build lasting relationships with customers and measure your marketing successes. Act-On, a cloud-based marketing automation platform that has won numerous awards, aims to help businesses grow their brand, drive demand and expand customer relationships. Act-On is the only integrated workspace that allows marketers to combine multiple marketing tools into one application. This allows them to improve customer experience. Web visitors typically decide to stay or leave a site within the first 20 seconds. Act-On’s AI agent, called Act-On InSite, ensures they stay engaged by delivering fast, accurate, and personalized content that addresses their needs, turning visitors into potential sales opportunities. -
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Salesforce Agentforce Service
Salesforce
$75.00/month/ user Salesforce Agentforce Service is a comprehensive customer service solution built to power intelligent, always-on support. It combines AI automation with human expertise to deliver seamless omni-channel experiences. Service Cloud centralizes customer data, cases, and knowledge into a single workspace. AI assistants guide service representatives with step-by-step action plans and real-time recommendations. Automated workflows accelerate resolutions and reduce repetitive manual tasks. Knowledge management tools ensure consistent, accurate responses across channels. Integrated Slack collaboration enables teams to swarm cases and solve issues faster. Incident detection and management capabilities minimize service disruptions. Self-service portals empower customers to resolve issues independently. Agentforce Service helps businesses increase satisfaction while lowering operational costs. -
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Reply
Reply
$49/user/ month Reply.io combines AI automation, real-time data, and multichannel engagement to help modern sales teams generate, nurture, and convert leads at scale. The platform’s advanced database of over 1 billion B2B contacts allows users to discover ideal prospects using audience targeting and enrichment tools. Through AI-driven personalization, users can craft dynamic email sequences, automate LinkedIn messages, and even send follow-up calls or SMS from one unified dashboard. Its flagship Jason AI SDR agent autonomously handles outreach—analyzing data, generating messages, and scheduling meetings on behalf of the team. Reply.io’s robust email deliverability suite ensures that every message reaches the right inbox with features like domain warm-ups, spam prevention, and reputation tracking. Sales teams can manage every stage of the pipeline—discovery, engagement, and conversion—without switching tools. Seamless integrations with CRMs, calendars, and marketing platforms make it easy to sync activities and track performance. With over a decade of innovation, Reply.io remains the go-to automation partner for businesses looking to humanize and scale sales outreach through AI. -
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IMPGo
IMPGo
$25.00/month/ user IMPGo is an easy-to-use brand marketing platform that keeps everything you need to manage your brand in one shared place . From brand guidelines and data asset management to content creation and distribution, IMPGo offers a comprehensive suite of easy-to-use solutions to help marketing teams manage and grow their brand. With IMPGo, you can centralize all your brand resources and information in one convenient brand hub so everyone can easily locate the assets they need; allow employees to easily customize, personalize and localize engaging on-brand content, ensuring brand consistency and saving creative team resources; and easily distribute content and campaigns across online and offline channels including social media, email, and direct mail. IMPGo is a single solution with multiple benefits: -Maintain brand consistency -Localize, personalize, and customize content -Reduce marketing requests -Improve team collaboration and communication -Engage and empower employees Our mission is to deliver solutions that simplify how marketing teams manage and grow their brand. We are committed to quality, continuous innovation, and concierge-level service so that your success is possible. -
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Quiq
Quiq
$250 per monthQuiq is an AI-powered customer engagement platform built for enterprises that need scalable automation with strong governance and oversight. The platform enables companies to deploy AI agents for customer interactions, AI assistants for support representatives, voice agents, workflows, analysts, and digital contact center capabilities. Quiq allows teams to use their existing documents, articles, and resources as knowledge inputs without requiring extensive reformatting. Businesses can configure agent instructions, behavior, tone, decision-making rules, escalation logic, and policy guardrails to match their customer service requirements. The platform includes testing and simulation tools that help teams validate AI behavior before it reaches customers. Step-by-step workflow visibility gives organizations a clearer view into how AI agents make decisions and complete tasks. Quiq also provides analytics and performance scoring so teams can evaluate conversation quality and continuously improve results. Enterprise-grade controls include decision logs, claim verification, security features, compliance support, and redundant model infrastructure. Quiq helps customer service teams automate conversations and workflows while preserving the control and trust required by large organizations. -
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DronaHQ
DronaHQ
$0/month DronaHQ is a no-code, low-code, and AI-powered platform for building internal business apps, voice workflows, and agentic automation. The platform gives teams multiple ways to build, including prompt-based vibe coding, low-code tools, app builders, and integrations with enterprise systems. DronaHQ Apps is focused on creating production-grade internal tools that include security, permissions, reliability, and enterprise controls from the start. Teams can use it to build dashboards, operational apps, approval tools, admin panels, data apps, and other internal systems that support day-to-day work. DronaHQ Agents extends the platform into agentic workflows by helping organizations create AI agents that connect to company tools and data. These agents can execute operational tasks, automate work across systems, and support teams that need faster, more intelligent process automation. The platform is designed for engineering teams, operations teams, IT teams, and business users that want to build software faster without sacrificing governance. DronaHQ is also positioned for enterprise and regulated environments where security, integration, and reliability matter. By combining app building, AI agents, workflow automation, and enterprise connectivity, DronaHQ helps teams move from idea to working operational software more quickly.