Best AI Orchestration Platforms for Salesforce

Zapier is a comprehensive AI automation platform that helps organizations transform how work gets done. It allows teams to connect AI tools with everyday apps to automate workflows end to end. Zapier supports AI workflows, custom agents, chatbots, forms, and data tables in one unified system. With over 8,000 integrations, it eliminates manual handoffs between tools and teams. Built-in AI assistance helps users design automations quickly without technical complexity. Zapier enables teams to deploy AI agents that work continuously, even outside business hours. The platform offers full visibility into automation activity with audit logs and analytics. Enterprise-grade security and compliance ensure safe AI adoption at scale. Zapier is used across departments including marketing, sales, IT, and operations. It helps teams save time, reduce costs, and scale productivity with confidence.

Dataiku is a comprehensive enterprise AI platform built to transform how organizations develop, deploy, and manage artificial intelligence at scale. It unifies data, analytics, and machine learning into a centralized environment where both technical and non-technical users can collaborate effectively. The platform enables teams to design and operationalize AI workflows, from data preparation to model deployment and monitoring. With its orchestration capabilities, Dataiku connects various data systems, applications, and processes to streamline operations across the enterprise. It also offers robust governance features that ensure transparency, compliance, and cost control throughout the AI lifecycle. Organizations can build intelligent agents, automate decision-making, and enhance analytics without disrupting existing workflows. Dataiku supports the transition from siloed models to production-ready machine learning systems that can be reused and scaled. Its flexibility allows businesses to modernize legacy analytics while preserving institutional knowledge. Companies across industries leverage the platform to accelerate innovation, improve efficiency, and unlock new revenue opportunities. By combining scalability, governance, and usability, Dataiku empowers enterprises to turn AI into a strategic advantage.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Aisera is leading the charge in innovation by launching a groundbreaking solution that transforms the dynamics between businesses and their customers. Utilizing state-of-the-art AI technology, Aisera delivers a proactive, tailored, and foresighted experience that streamlines operations and support in diverse fields such as HR, IT, sales, and customer service. By offering user-friendly self-service resolutions reminiscent of consumer-grade solutions, Aisera not only empowers its users but also enhances their success. By harnessing the potential of digital transformation, Aisera expedites the transition towards a more efficient future. Through the incorporation of user and service behavioral intelligence, Aisera facilitates the complete automation of tasks, actions, and essential business processes. By seamlessly connecting with top-tier platforms like Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera delivers significant business value while setting new standards in operational excellence. This innovative approach not only simplifies workflows but also enhances overall productivity across various sectors.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

Camunda helps organizations coordinate and automate processes involving people, systems, and devices—removing complexity, improving efficiency, and making AI workflows operational. Designed for both business and IT teams, Camunda’s platform runs any process with the speed and scale needed to stay competitive while meeting security and governance standards. More than 700 companies, including Atlassian, ING, and Vodafone, use Camunda to design, automate, and optimize core business processes. Learn more at camunda.com.

RPA is the future of modern enterprise. Are you interested in RPA to automate manual tasks? Include your people. Automating end-to-end processes that include both your data and people is essential to improve business efficiency. Tonkean's aRPA platform combines no code RPA, integrations and AI-powered coordinationbots into a single platform. This allows you to automate, orchestrate, and coordinate end-to-end processes across multiple systems and people. Our powerful Workflow Builder makes it easy to train your Bots in order to coordinate and execute any business workflow. This includes data manipulation and people coordination. Tonkean puts your employees at the center of the process by reaching them wherever they are: Slack or MS Teams, email, or even via email. Tonkean InvoicesGPT fully automates the handling of all incoming invoices. Simply connect your email inbox or Google Drive in one click, and Tonkean will immediately analyze any PDF/invoice files to extract relevant fields, complete a three-way-matching verification, provide visibility into spend across vendors and departments, and update existing finance systems.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Teneo.AI is a market-leading agentic AI platform built to fully automate enterprise customer service. It delivers intelligent AI agents that manage voice and digital interactions with up to 99% resolution accuracy. Designed for speed, Teneo enables organizations to launch pilots in weeks and reach production rapidly. The platform supports omnichannel engagement across voice, chat, apps, and email from a single environment. Voice AI capabilities allow enterprises to handle millions of interactions every month without service disruption. Teneo integrates easily with existing contact center and enterprise systems through open APIs. Built-in analytics provide actionable insights to continuously optimize performance. Enterprise-grade security and governance ensure compliance with internal and regulatory requirements. Organizations achieve significant cost savings while improving first-contact resolution and CSAT. Teneo helps enterprises progress from automation to fully agentless customer service operations.

Moxo’s service orchestration platform revolutionizes complex B2B interactions by delivering seamless and efficient experiences. Inefficiencies and risks often arise when business processes are scattered across departments, clients, vendors, and partners. Moxo eliminates these challenges by unifying workflows—transforming fragmented operations into streamlined, cost-effective solutions that boost client satisfaction. Moxo platform accelerates essential tasks such as client onboarding, document management, and exception resolution. The outcome: quicker process completion, minimized compliance risks, and exceptional client experiences. Trusted by industry leaders in financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas—Moxo powers the orchestration of mission-critical business relationships.

Airia’s enterprise AI orchestration platform effortlessly connects with current systems and data sources while providing a no-code agent builder that allows for quick prototyping. It features pre-built connectors for cohesive data integration, along with intelligent AI operations that enhance both performance and cost efficiency through smart routing and centralized lifecycle management. The platform also emphasizes enterprise-grade security and governance, including comprehensive audit capabilities and responsible AI guardrails. Being model-agnostic and vendor-neutral, it allows for adaptable deployment options across shared or dedicated cloud, private cloud, and on-premises setups. This flexibility empowers both technical and non-technical users to construct, implement, and oversee secure AI agents on a large scale without the need for intricate installations or migrations. With its user-friendly interface and cohesive platform, Airia revolutionizes workflows across various departments, including engineering, IT, finance, legal, marketing, sales, and support, enabling organizations to confidently and compliantly advance their AI initiatives. Ultimately, this comprehensive solution positions businesses to harness the full potential of AI while streamlining operations and ensuring security.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

HappyRobot is an innovative operating system rooted in artificial intelligence, crafted to facilitate autonomous operations by coordinating customizable "AI workers" that comprehend your business, make smart decisions, and respond instantly. It is specifically designed to enhance enterprise workflows across various sectors such as logistics, supply chain, retail, and services, empowering you to develop AI agents capable of conversing, typing, reasoning, negotiating, scheduling tasks, processing documents, browsing systems, and escalating issues when necessary. These AI workers handle tasks through multiple communication channels, including voice calls, emails, and messages, leveraging sophisticated reasoning through large language models that are seamlessly integrated with your tools and workflows via APIs, webhooks, or browser agents. You can oversee this AI workforce from a unified "control tower," allowing you to deploy, monitor, and refine workflows in natural language or through user-friendly interfaces, providing clear insights into every task and decision made by the AI. Moreover, with the continuous evolution of AI capabilities, HappyRobot ensures your operations remain cutting-edge and adaptable to the ever-changing business landscape.